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This submission from the Australian Library and Information Association (ALIA) and Health Libraries Australia (HLA) recommends the development of a system-wide, sustainable, national framework for cross-jurisdictional and cross-sectoral cooperation for health libraries to support the education and training of health professionals.

This submission from the Australian Library and Information Association (ALIA) discusses the immense and valuable contribution that the National Library of Australia (NLA) provides to all Australians. The NLA plays a pivotal and crucial role in the intellectual life of Australia. This role has a direct effect on the economic prosperity and social health of Australia, as well as on the continuing vitality of Australia’s culture and heritage. The value of the National Library and its collections, most especially as a legal deposit collection, is absolutely vital to our democracy.
 
ALIA strongly advocates that the NLA be exempted from the efficiency dividend so that the National Library’s capacity to perform its core functions and to provide leadership in the digital economy is not diminished. The NLA plays a crucial role in promoting the free flow of information and ideas in the interest of all Australians and a thriving culture, economy and democracy.

This submission from the Australian Library and Information Association (ALIA) and the Health Libraries Australia (HLA) group focuses on the potential to improve knowledge support to Australia’s health systems as an integral part of the development of a national e-health strategy. 

This submission from the Australian Library and Information Association (ALIA) discusses the need for legislation to support the work being done by various agencies including the National Library and the National Film and Sound Archive to archive, preserve and provide access to our cultural heritage for future generations. 
 
The incredibly rapid growth in the delivery of information in electronic formats has left organisations responsible for the preservation of, and access to this information unable to adequately meet their obligations, in part because of the complexity of technological, economic and organisational requirements, but also because the existing deposit legislation is not designed for, or adequate to deal with this new digital environment.
 
There is no requirement that producers of films or musical recordings deposit copies with the National Film and Sound Archive and despite the dedicated work of those in the Archive much material is probably lost.

This joint submission from the Australian Library and Information Association (ALIA), National and State Libraries Australasia (NSLA), Australian Law Librarians Association (ALLA), School Library Association of Victoria (SLAV) and Australian School Library Association (ASLA) supports the provision of high quality and reliable telecommunications in regional areas and the increasingly important role of libraries in supporting the nation through their support of communities.

This document outlines the foundation knowledge required by an entry-level graduate employed in the library and information sector. 
 
This document replaces "The library and information sector: core knowledge, skills and attributes (2014)".

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the opportunities and challenges experienced in developing a contemporary library service in a time of accelerating change.
 
Abstract: During 2016 Woollahra Libraries moved our much loved central Library, beautifully situated in a historic 468sqm house, as well as our Local History centre, housed in a separate building, into a new 2,234 sqm purpose built Library, in the centre of the Double Bay Shopping centre.  The challenge was how to maximise the use of technology into the new Library design to meet high community expectations; improve staff efficiency and effectiveness over three floors whilst still providing excellent customer service; and to ensure the new space allowed flexibility to meet an ever changing library and technological environment.

• Introduction of a new Library Self Service model
• Reviewed the hard copy collection size, setting performance standards for each collection and increasing the content of the digital collection
• Identified available technology to achieve improvements in efficiency for both staff and customers including working with suppliers to develop technological enhancements, where suitable out of the box solutions were not available
• Reviewed the Local History collection and implemented an ongoing digitisation project for the majority of the collection
• Identification of community expectation for a state of the art library, what this means and how to implement in both design, application and technology
• Developed new digital strategies for community engagement, including an online engagement platform, e-newsletter targeting based on reader preferences, social media and improved online experience.
• Implemented strategies to future proof the Library against further technological and Library focus changes

 
Challenges:

• Change management of both staff and customers
• Staff skill level in understanding and applying new technology
• The long lead time from library planning to completion of project has meant that some of the “new“ technology originally planned is now outdated. This has required us to remain flexible throughout the process and has had implications for design
• Being the first to implement new technologies and technological advancements has been a time consuming and sometimes difficult process with suppliers.
• The new Double Bay Library opens on May 28 2016, by the time the conference is held in February 2017 there will be an opportunity  to see how successful the planning and design for the new “state of the art” Double Bay Library has been.

 
Where to now?  What are the digital / technological trends for next 2-5 years and our next challenge is how to ensure that Woollahra Libraries remains at the cutting edge.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
[Peer reviewed] This conference paper discusses linked data in academic libraries.
 
Abstract: Linked data in libraries provides opportunities for increased discoverability and reuse and repurposing of content for new applications. The benefits extend beyond libraries, and is being seen increasingly in the cultural, academic, government, and health sectors. This presentation outlines the steps taken to prepare bibliographic records for linked data, and identifies other opportunities for libraries in developing linked data.
 
Libraries have many years of experience in creating and managing data. Legacy data is a valuable resource, but does not integrate well with new standards. To be successful in the new environment, metadata must differentiate between content and carrier, and must enable appropriate links to unambiguously identify entities to expose and leverage correct and relevant relationships. The implementation of RDA and the release of Library of Congress RDA authority records with the recent inclusion of URIs in 024 fields are significant and exciting developments.
 
The University of Sydney Library has approximately 3 million bibliographic records; a large percentage of these are AARC2 and some are AACR1. There are over 1 million Library of Congress authority records, but not all bibliographic records have been through authority control. In order to fill the gaps and to get the data fit for purpose, we decided to kick off by identifying significant and unique categories of resources to put through onsite quality checks followed by authority control and RDA conversion by our offsite vendor. The immediate benefit is more authorised access points and references providing helpful information delivered 24/7 to library clients. More than that, it is preparedness through data cleaning and enhancement to build the backbone of reliable links and better discoverability for the linked data future.
 
Libraries can play other roles to support linked data. They can promote the take up of persistent identifiers such as ORCID, publish their own institutional data in a linked data format for reuse, and ensure linked data capabilities are considered in the development of new library and institutional systems.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
[Peer reviewed] This conference paper focuses on how the University of Western Australia (UWA) research repository was repositioned to fulfil a broader role in the University’s strategic research priorities and the forms of collaboration that were undertaken to achieve this.
 
Abstract: At UWA the Research Repository was initially developed within the Library as a tool for capturing and making available specific collections of UWA research outputs. It functioned as an end to itself as opposed to existing within a broader research life cycle and therefore the relevancy to the research community was limited.  Since the implementation of the repository there has been a growing focus within the national research assessment process on demonstrating the societal benefits and quality of publicly funded research. These developments presented the University Library with new challenges and opportunities to repurpose the Research Repository to support the University in this new environment and reposition it to become a more integrated presence in the research life cycle. Achieving this required identifying and building relationships with key stakeholders involved in research support and a collaborative approach to developing and expanding the role of the repository. 
 
This paper is a case study of how the UWA Research Repository was transformed from essentially a metadata store to a new system delivering researcher profiles, open access content, grant information, student supervision data and altmetric tools. It also focuses on the forms of collaboration that were involved in achieving this such as staff swaps, knowledge sharing, taking on new roles and non-traditional Library tasks, joint projects, and formal meetings. We analyse the original research repository project documentation and key stakeholder interviews in order to assess how the UWA Research Repository evolved through engagement with other areas in the University.
 
The collaboration and subsequent expansion of the repository model resulted in the Library and the repository moving beyond their traditional roles of simply providing storage and access to research publications. The resulting UWA Research Repository is relevant and has the buy-in and support of other departments on campus. As a result of this experience, the Library now also provides services and support of recognised strategic importance to the University in areas such as research publication collection and assessment and altmetrics, and is often invited to collaborate on new research support initiatives on campus.
 
Whilst national developments were the main drivers behind the need to expand the role of the UWA Research Repository, it was really the local collaboration and co-operation that resulted in its success and propelled the Library and repository in new and exciting directions. The UWA Research Repository is now seen as a solution on campus and the Library as a key partner in fulfilling the University’s strategic priorities for research. The UWA experience is an example of how collaboration can ensure a repository not only meets its goals, but exceeds them in unexpected ways. 

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses a University of Queensland Library project which aims to source 500 publication related datasets and describe them in the institutional repository (IR) - UQ eSpace.
 
Abstract: The Royal Society Science Policy Centre concluded: “[…] data that underpin a journal article should be made concurrently available in an accessible database”  (2012). This principle is shared by funding bodies worldwide and is supported by a growing number of major publishers (Nature, 2016; PLOS, 2016; The Royal Society, 2016). Many disciplines have subject specific data repositories that align with open data initiatives, such as Dryad and PANGAEA. However, there is a gap in this space which can be partly filled by established institutional repository (IR) services, which offer reliable and robust solutions for publication-related datasets.
 
The Australian National Data Service (ANDS) and the University of Queensland (UQ) Library are collaborating on a project to explore using the IR (UQ eSpace) to store, describe, and share data underpinning UQ publications. Although pockets of researchers within UQ have well established data sharing practices, a data sharing culture has not yet been institutionalised. This project will allow us to capture the research data and provide us with a context for promoting data sharing practices with researchers. The project has two phases: a pilot that will allow us to create processes and gather feedback, and a larger rollout.
 
Our initial contact list of researchers included those who recently published in a journal on the Nature Index list or in a PLOS publication, all of which have a data sharing policy. In collaboration with Client Service Librarians, we use tailored and flexible approaches to contact the different researchers and groups. We have offered to create IR records for existing data, even if they are stored elsewhere (e.g. in Figshare). We have used this opportunity to advertise the IR as an attractive alternative for future data sharing activities.  
 
The project, which will continue to run until mid-2017, has had positive results. By providing a tangible service to meet an identified need we have established UQ eSpace as a useful tool for meeting publisher data sharing requirements. Taking a personalised approach by contacting researchers and groups directly, we were able to gather iterative feedback on our processes and systems, which allowed us to make crucial improvements along the way. 
In conversations with researchers, we have learned about their data sharing practices and pain points, which will inform future Library data management services.
 
So far, we have discovered that by approaching data sharing in this targeted way we have seen positive outcomes—a greater number of discoverable datasets in the IR and an improved data sharing culture. The data sharing landscape is still evolving and there are considerable issues for researchers and institutions to overcome. However, at UQ we have had positive outcomes with this approach to data sharing. It is too soon for the full impact on the University’s data sharing culture to be measured, but through this process we will continue to improve it one publication at a time. 
 

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the National Libarary of Australia's web archiving programs.
 
Abstract: Twenty years ago the National Library of Australia (NLA) established one of the first programmes in the world to systematically collect, preserve and make accessible web content. This was a mere half decade after the functional implementation of the web itself. The NLA has continued to build content over the past two decades and now holds large amounts of archived web content – more than 400 terabytes of data in the combined collections of the PANDORA Archive, the Australian Government Web Archive and whole .au domain harvests. The Library built the prototype fit-for-purpose selective web archiving workflow systems (PANDAS) first implemented in 2001 and still operating in its third version. This system has made the collecting, archiving and delivery of Australian web materials a routine activity within the Library’s collection development operation.
 
While collecting web content demands ongoing and timely application to the collecting tasks, efficient workflow systems and established operational activity run the risk of promoting a degree of ‘operational complacency’ – a sense that the job has been done. However, web archiving demands continual strategic attention as well as agility and innovation in practice because of the transforming and dynamic character of the target media – not only in its form and format but in its function conceptualisation.
 
Over the past two years the National Library has entered into a renewed phase of web archiving development. In part this is driven by the need to bring together the Library’s selective and domain harvesting content collected over a long period, but also to make collecting more agile through access to a variety of collecting methods. In part development is also driven by the important strategic objective of integrating the discovery of archived web materials more effectively through its single discovery service, Trove.
 
This paper will discuss the issues – successes and shortcomings – involved in managing a large amount of unique legacy web archive material while continuing to develop and refocus infrastructure, workflows and relationships to effectively manage the collection, curation and archival discovery of this largest and most complex publishing medium. The paper does not present a case closed and ‘problem solved’ conclusion but identifies on the one hand the unique value and opportunities of large curated collections of web materials and, on the other, the limitations and considerable challenges that yet remain.
 
This paper will largely relate to the theme of innovation in practice. Web archiving requires a sustained and sustainable commitment to operational innovation to build large data collections of harvested content and to curate this material so as to facilitate access to the information for the development of knowledge.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper explores the Australian National University Library’s (ANU Library) innovative use of technology to develop a Small Private Online Course (SPOC) designed to help learners confidently navigate and achieve success in the rapidly changing global scholarly publishing landscape. 
 
Abstract: You have heard of MOOCS, now meet the more agile version. Hear how it can be created using innovative technologies (Padlet and Wikipages) to build modules that bring national and international presentations into a holistic program. Based on user research from ANU Yale and Oxford, the ANU Library identified the need for better support of Higher Degree and Early Career Research communities, along with the early career academic to be scholarly communication literate. The SPOC takes learners through a set of linked capabilities to produce a publish ready scholar. The SPOC was built with extensive user consultation using an agile model. Not only were users the test community, they are also the presenters adding a new dimension. The program taps into skills of national and international leaders, building on digital learning and MOOC research. The fundamental theory is constructivist learning which combined with CX gives a strong innovative approach to the use of the technologies.
 
The first module produced was quality publishing. It introduced publication ethics, peer review and copyright. All modules supports multi-modal learning, enriched by discussions and quizzes. Learners have the opportunity to self-assess and to learn from their peers. This collaborative and innovative project affords learners a unique opportunity to hear from local and global publishing experts and to draw on their knowledge of the issues present in the international scholarly publishing world. An essential element of learning is the engagement with ANU postgraduate students is the identification of sense of community as an essential, the ANU Library facilitates this through interactive sessions with conversations on Twitter for learners who are unable to attend in person; peer-to-peer learning; a Q&A student panel on copyright and third party rights.
 
The SPOC project demonstrates that libraries can bring new theories, technologies and international outreach to the digital environment. A key is collaboration between key stakeholders and student learning communities. University libraries are recognised for their role in literacy and learning. This project takes the principles applied in a library learning environment to an international audience creating knowledge of the range of issues in scholarly communication. , As employers and government call for more digitally literate graduates, this program will deliver capabilities that support research, digital and publishing capabilities idea for future scholars, policy makers and contributors of society around the globe. The ANU Library aims to achieve these capabilities through the creation of this unique resource enabling transformational learning which contributes to researchers’ scholarly communication and publishing knowledge and successful careers.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper examines the thinking and planning behind the re-imagined SLV, including developments to the physical spaces, external drivers for change, and the impacts these changes will have both for people using the Library as well as for the staff working in it.
 
Abstract: State Library Victoria (SLV) has a proud history of innovating and adapting to change throughout its 160 years. In the latest reinvention, SLV has embarked on a major 5-year building redevelopment project. The $83m capital works project will see key heritage spaces transformed, restored and in some case reopened to the public for the first time in decades. The project will see the development of new library spaces, services and programs targeted at specific user groups, including children and families, and start-ups and SMEs. Running concurrently with the capital works project, SLV is redesigning its strategy, operations, service model and workforce plan. This organisational transformation is responding to shifts in community expectations of 21st century libraries, powered by the growing focus on the knowledge and creative economy, and ongoing digital disruption.
 
This paper will look at the opportunities and challenges in refreshing an established and well-loved institution to ensure it is relevant and contemporary for a diverse range of users and stakeholders now and in the future. We will give a behind-the-scenes view into running a project of this scale, from getting it off the ground and securing funding, through to the competing priorities given consideration in the planning and design stages, and initiating project management and procurement. We will delve into some of the pragmatic issues we are tackling to prepare for operating a reimagined library service.
 
While still in the middle of the project, we have many useful reflections and learnings to date that will give an insight into the many facets of a project of this scale and complexity. At the ALIA Online Conference 2015, we shared our findings from our Future Service Model project. This paper builds on those findings and takes them to the next stage of implementation. The State Library Victoria is on an exciting path of setting its future direction and exploring new frontiers. This paper will share some of our journey so far.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
[Peer reviewed] This conference paper discusses a project by the University of South Australia to develop a system to manage research ouputs.
 
Abstract: The challenge of ensuring that research outputs are captured in a timely manner, academics are not frustrated with administrative processes and using powerful tools such as ORCiD to their full advantage is one faced by all universities. Coupled with senior managers’ increasing information needs to use research outputs data to answer key questions such as ‘who should we be collaborating with?’ adds additional pressure for streamlined whole-of-university processes, often when different areas work at cross-purposes. Through an intentional ‘one team’ collaboration between Library, Business Intelligence and Planning, Information Strategy and Technology Services, Research and Innovation Services, and Human Resources teams, UniSA has managed to support schools and academics to deliver enhanced end‐user services and to introduce efficiencies across the organisation with the support of the Deputy Vice Chancellor: Research and Innovation. The benefits of this approach have led to the following in a time period of only 18 months:
 

• the creation of the Collection of Research Outputs (CRO) online submissions and management system for all UniSA research outputs including journal articles, books and book chapters, conference papers, reports, patents, creative works, and Higher Degree and Masters by Research theses. CRO is currently harvesting 70% of all journal articles
• widespread adoption of ORCiDs
• output metadata being sufficiently complete and of high quality to automatically populate new design publicly-available staff home pages
• significantly increased compliance with UniSA’s Open Access Policy which has required Library staff to develop new workflows to support post‐print lodgement into the University’s institutional Research Outputs Repository (ROR)
• a more complete and up to date source of data to support Deputy Vice Chancellor: Research and Innovation’s desire to introduce measures of research productivity, which in some cases, will report and benchmark performance on outputs not necessarily included in statutory reporting requirements
• integration of citation counts and Altmetrics, and affiliation and collaboration metadata into staff home pages, staff performance reports and ROR pages.

 
The project leveraged existing enterprise systems including Appian business process management workflow software, the Alma library management solution and vendor APIs. The system delivers academics automated weekly notifications of new research outputs harvested from Scopus and Web of Science. Academics then either claim or reject the output and upload the post-print where applicable. Academics are also able to use a DOI lookup or manually submit publication details. The development of the new Repository discovery interface was informed by stakeholders and the display also includes additional citation details, funding, and linked research datasets. A comprehensive whole‐of‐university communications plan (including support resources) was executed with capability building sessions delivered by Library and other staff. The system has been in operation since August 2015 and initial uptake has exceeded expectations with academics quickly adapting to and engaging with the new process. Typically, academics claim outputs within a week of notification and the average time for a researcher to review and finalise an output is under five minutes.