Library users

Libraries and privacy guidelines

The Australian Library and Information Association (ALIA) recognises that many Australian libraries are developing, or have developed, a privacy policy, which they publicise to their user community. These guidelines are intended to assist libraries to develop policies and practices which will enable them to comply with privacy codes, principles and related legislation. It is not intended that they should replace the obtaining of formal legal advice. Libraries may therefore also wish to seek advice from their organisation's legal advisers and lawyers, depending upon their circumstances.

The new UX at State Library Victoria [slides]

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference presentation (PowerPoint slides) supports the paper which examines the thinking and planning behind the re-imagined SLV, including developments to the physical spaces, external drivers for change, and the impacts these changes will have both for people using the Library as well as for the staff working in it.
 

The new UX at State Library Victoria

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper examines the thinking and planning behind the re-imagined SLV, including developments to the physical spaces, external drivers for change, and the impacts these changes will have both for people using the Library as well as for the staff working in it.
 

UX in the GLAM sector [slides]

ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
 
This presentation (PowerPoint slides) supported a talk on applying user experience (UX) and design thinking to help to find solutions to problems in the GLAM (galleries, libraries, archives and museums) sector.

Beyond time and space: using AI to solve client service challenges now and into the future [slides]

ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
 
This conference presentation (PowerPoint slides) supports the paper which discusses the role of artificial intelligence (AI) in providing solutions to the challenges in fulfilling library client service requests 24/7.

 

Subscribe to RSS - Library users