Library users

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 

Australian Library and Information Association Biennial Conference, 2 – 5 September 2008, Alice Springs Convention Centre, Alice Springs, NT Australia: Dreaming 08.
 

The Australian Library and Information Association (ALIA) recognises that many Australian libraries are developing, or have developed, a privacy policy, which they publicise to their user community. These guidelines are intended to assist libraries to develop policies and practices which will enable them to comply with privacy codes, principles and related legislation. It is not intended that they should replace the obtaining of formal legal advice. Libraries may therefore also wish to seek advice from their organisation's legal advisers and lawyers, depending upon their circumstances.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference presentation (PowerPoint slides) supports the paper discussing the management of public library user feedback.
 

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the management of public library user feedback.
 

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference presentation (PowerPoint slides) supports the paper which examines the thinking and planning behind the re-imagined SLV, including developments to the physical spaces, external drivers for change, and the impacts these changes will have both for people using the Library as well as for the staff working in it.
 

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper examines the thinking and planning behind the re-imagined SLV, including developments to the physical spaces, external drivers for change, and the impacts these changes will have both for people using the Library as well as for the staff working in it.
 

ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
 
This presentation (PowerPoint slides) supported a talk on applying user experience (UX) and design thinking to help to find solutions to problems in the GLAM (galleries, libraries, archives and museums) sector.

ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
 
This conference presentation (PowerPoint slides) supports the paper which discusses the role of artificial intelligence (AI) in providing solutions to the challenges in fulfilling library client service requests 24/7.