Libraries and community

ALIA Library

A perfect fit! Tailoring IT teaching to your community [slides]

Abstract:
Public libraries today face the challenge of educating and bridging the knowledge gaps of those patrons in their communities who have limited experience with information technology, and few related skills. Connecting people with information, fostering digital skills in the community, and enabling participation in online environments have become core functions of the library. These functions, which are lacking in other public and private spaces, are increasingly relied upon by library users to socialise, develop themselves and conduct their business.
 

A perfect fit! Tailoring IT teaching to your community

Abstract:
Public libraries today face the challenge of educating and bridging the knowledge gaps of those patrons in their communities who have limited experience with information technology, and few related skills. Connecting people with information, fostering digital skills in the community, and enabling participation in online environments have become core functions of the library. These functions, which are lacking in other public and private spaces, are increasingly relied upon by library users to socialise, develop themselves and conduct their business.
 

Australian public library staff living through a pandemic: personal experience of serving the community

[Peer reviewed] Abstract: The 2020 COVID-19 pandemic forced public library staff to rapidly rethink the services they offered as lockdown restrictions meant that libraries as social venues briefly came to an end. Online content was developed overnight to fill the void. This study examines the impact that the contactless operational model has had on library services across Australia, as seen through the eyes of eight public library staff. The qualitative study contributes in-depth data to scant literature about public libraries and the pandemic in an Australian context.

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