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INCITE: July/August 2020

INCITE: The magazine for library and information professionals - July/August 2020 Volume 41 Issue 5/6
 
Contents: From the President -- From the CEO -- ALIA's annual events celebrated online -- Colourful creations -- Helping information professionals #create -- ALIA's ever-growing history online -- What makes a great library technician? -- Changing Spaces -- One of life's great pleasures -- Defining digital freedoms -- Let's talk digital rights and freedoms -- Finding dignity in the digital -- A lifeline for digital inclusion -- Rising to the challenge: respectfully digitising and sharing cultural heritage -- Making the digital accessible -- Champions for Open Access -- Stop. Yammer time -- Librarians at the forefront: defending privacy in the age of surveillance capitalism -- A textbook case in creating access - Government data is FAIR game -- Not surprised by very excited -- Turning a new page at home -- Digital treasures for schools -- A team effort -- Building mutual respect -- Inspire, innovate, create.

Indigenous knowledge systems and linked data

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper explores the development of a new framework to combine Indigenous knowledge systems and linked data to enable greater accessibility and culturally appropriate use of collection items within the GLAM sector.
 
Abstract: The authors will discuss how incorporating Indigenous knowledge systems and understanding the complexities of linked data is important when classifying, cataloguing, and preserving knowledge for use by various audiences, from Indigenous community members to the general public. Through using case studies from the AIATSIS collection, this paper will also highlight how these systems can be used to better access and gain a deeper understanding of Indigenous knowledge when combined with linked data.
 
Indigenous peoples have a wealth of intergenerational cultural knowledge passed verbally through the generations. This knowledge manifests in both intangible forms and material culture, including traditional knowledge and cultural expressions, oral traditions, dance, language, medicine, as well as tools and artworks. As a living culture, Indigenous peoples have knowledge systems that provide a greater understanding of their culture.
 
It is important that Indigenous communities maintain control over their cultural knowledge in order to preserve and share their knowledge in a culturally appropriate way. The GLAM sector would benefit through an arrangement with Indigenous custodians to incorporate Indigenous knowledge systems when determining linked data.  Developing a better understanding of Indigenous knowledge and wider education of these cultures improves accessibility of connected resources to a wide range of audiences, in a culturally appropriate manner.
 
In addition to providing an overview of Indigenous knowledge systems, this paper also explores the description, retrieval and access to bibliographic and authority data using linked data principles in a GLAM environment. An introduction to linked data and the associated web standards, leads into discussion of the emerging BIBFRAME model. Linked data, with its basis in the semantic web, has the potential to deliver significant advances in discovering and sharing authoritative information to wider communities.
 
Possible benefits of using linked data for publishing descriptions and resources are explored, such as the ability to retain contextual relationships between items and collections. In addition, Linked data technologies can be used to expose the value added information about resources and their creators, such as bibliographic and authority data, to web search engines.
 
BIBFRAME is different to USMARC as it will provide a new way for collecting institutions and its users to annotate data by tagging and adding their own content. While online public contribution to content yields powerful results, un-moderated crowdsourcing can have consequences. Cultural protocols and practices, such as the ATSILIRN (Aboriginal and Torres Strait Islander Library, Information and Resource Network) protocols and the AIATSIS Guidelines for Ethical Research in Australian Indigenous Studies, are examined as an informed way to work with material with Aboriginal and Torres Strait Islander content. 

Leveraging on data visualisation and analytics for assessment and innovation

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the implementation of a library data visualisation platform.
 
Abstract: Singapore Management University (SMU) Libraries embarked on its ‘Culture of Assessment’ journey in 2013, geared towards demonstrating fiscal accountability and driving a higher degree of stakeholder engagement. With more than 80% of library staff trained in the use of Lean Six Sigma for business process improvements, it was only natural that the library started putting in place procedures and systems to continuously assess and improve services. For effective decision making, the challenge lies in the normalisation, consolidation and visualisation of data from the varied library services into a single coherent platform that could be used for making decisions that are timely.
 
This paper will share SMU Libraries’ experience in implementing a QlikView based dashboard for the visualization of operational data. It will discuss some of the challenges encountered in the following areas:

  • Data Scope – Identifying appropriate data sources and designing metrics
  • Data Collection – Operationalizing timely information
  • Data Quality – Ensuring accurate facts and figures

Bringing it together, putting it online: A consistent, strategic and student centred approach to online orientation

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
[Peer reviewed] This conference paper discusses the introduction of a suite of online library orientation resources for new university students.
 
Abstract: Monash University Library (MUL) has for the first time incorporated an innovative online space for commencing students into its Orientation 2016 program. This pilot adopted a student-centred approach and unified the Library’s online orientation message across the seven branch libraries in Australia. The orientation period represents an important opportunity for the Library to connect with new students. However, it can be challenging to compete with other university services also vying for students’ attention. It is imperative that the Library ensures that, along with face to face contact, it has an intuitive and consistent online presence during orientation that enables students to access information about the Library and its services in a way that is adaptable to students’ needs and technology use. This paper reflects how we set out to create a virtual space to orientate students, and what we learnt along the way.
 

 

Rethinking our approach: Bringing creativity to EBM through gaming

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
[Peer reviewed] This conference paper discusses using gaming to teach traditional library information literacy and evidence-based medicine content can be a fresh and pedagogically sound way to engage learners with this material.
 
Abstract: As US medical education shifts towards competency based education, the methods in which we teach certain topics need to be reexamined. Our evidence based medicine (EBM) curriculum was created several years ago and had been taught with little revision. A period of transition afforded the library an opportunity to step back and reimagine how that content was being delivered during the inaugural session of what has been a 3 part series starting in Quarter 1 (Q1). With a delayed introduction to basic EBM concepts (Q4 vs. Q1) how to best address the gap between current and future needs was a pressing concern. The answer to our dilemma was found in the burgeoning area of educational gaming. Instead of a traditional case-based lecture, the authors decided to develop a game (BINGO) highlighting need to know tools and concepts. This activity was then paired with a previously presented case to provide both context and direct application of the student’s newly acquired knowledge.
 
To reimagine the session, the authors met with the course leads to get logistical and contextual input. Based on experience, feedback, and emerging educational theory, the librarians decided to make the session as student driven as possible. Utilizing a game provided an opportunity to flip the student learning experience. Instead of receiving a lecture/demo and taking notes, students had the opportunity to engage in team-based learning, using tools already familiar to them (Google), while identifying new resources and concepts related to EBM/research. Direct application of the game content followed when students were asked to identify and use appropriate resources to a known case.  Where students are traditionally focused on solving their cases to get a correct diagnosis, our activity required them to think through and document their search process.
 
The game itself was well received. From observation, most students seemed actively engaged and eager to compete.  The fact that the activity was team based, timed and incentivized (winning team got to pick prizes from a grab bag) likely helped to drive participation. Prepping the game with a mini-activity, developing a team name, helped to get students in a team mentality. To successfully run this type of activity with 2 groups of 45, a minimum of 4 facilitators are needed to handle logistics. A mid-quarter evaluation will elicit student perception of the activity.
 
Gaming taps into motivations such as belonging and esteem. Using a gamified approach is an effective method to deliver library content that can be perceived as dry or heavily theoretical.  The camaraderie and focused energy gaming brings can generate engagement at the beginning of a session, which can then be carried through to other activities. Short, targeted games (20 minutes or less), lend themselves perfectly to the adult learner’s attention span. By partnering a game with more traditional forms of teaching (case based scenario) students have the opportunity to both participate in and apply the learning process.

 

 

Building Weemala: an indigenous language interactive interface

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the development of an interactive interface to connect communities with indigenous collections.
 
Abstract: In 2016, the State Library of NSW launched an exciting new interactive interface, that uses 100 year-old survey data to map the location and meaning of Indigenous Australian place names across the country. The project called Weemala, which means ‘a big lookout’ in the Sydney language, places historic survey information from the State Library’s collection relating to Indigenous Australian communities in a digital landscape.
 
This paper will discuss the development of Weemala and explore the collaboration that took place build the platform, drawing on expertise from within the Library’s Indigenous team and the Library’s DX Lab. The collaboration drew on a range of skills, including input from Library staff, volunteers, an internship program (UTS Masters of Information Management) as well as engagement with a data specialist. Developer and data enthusiastic Chris McDowall worked with the DX Lab as a ‘Digital Drop In’ to create the test platform for the data using transcribed survey forms and correspondence received by the Royal Anthropological Society of Australasia between 1899 and 1903.
 
In developing Weemala, the Library was able to further expand the work of its Rediscovering Indigenous Languages project, which sought to make available the significant collections of Aboriginal language materials and word lists held within the Library’s collections. Weemala extends this work, using data to create new ways of engagement. The focus of exposing collections, and connecting the wider public to Indigenous Australian people was a core component of the project. As well as the commitment to engage Indigenous Australian communities with the Library’s collections to spark conversation and discussion about the nature and accuracy of the material that was historically collected.
 
The paper will demonstrate ways in which Libraries can effectively open up their data and build platforms that inspire curiosity, and in this case, connection with Indigenous Australian languages and place name meanings. It will also encourage participants to think about ways in which collections can be made more discoverable to enhance search and discovery of historic collections. It will also inspire others to think about respectful ways of opening up Indigenous Australian collections to deepen our understanding of place and history.

A new mandate for the digital age: implementing electronic legal deposit at the National Library of Australia

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper discusses the implementation of electronic legal deposit at the National Library of Australia.
 
Abstract: In February 2016 the legal deposit provisions in Australia’s Copyright Act were expanded to include digital publications and the public .au web domain. The result of twenty years of advocacy, the new provisions marks a dramatic shift in how Australia collects, preserves and makes accessible the full online publishing landscape.
 
Legal deposit has been at the core of the National Library’s collections and services since it was introduced in Australia in 1912. It remains the most important mechanism by which national and state libraries can preserve the published record of their countries or states. But since the emergence of electronic publishing in the 1980s and online publishing in the 1990s, the Australian legal deposit scheme has been only performing half its role.
 
This paper will demonstrate the transformational innovation employed at the National Library to apply this legislative intent in a digital world. It will describe our collaboration with major Australian book and serial publishers as well as the small and independent publishing sectors to build the innovative edeposit service for books, serials, music scores and maps and develop bulk deposit for the ingest of large publishing outputs and metadata sets.
 
It will outline the redevelopment of our digital library infrastructure from digital object storage through digital collection management and preservation systems, the automation of publisher data and access agreements into the catalogue and delivery of digital publications in the reading rooms and Trove.
 
It will examine how large-scale technological redevelopment has synthesised with stakeholder consultation, digital upskilling of staff and multi-modal communication to create a contemporary streamlined deposit platform, a publisher-driven model of collecting and an overhaul of how the traditional library service is perceived by the publishing sector and Australian public.

 

IFLA-ALIA joint submission for the third cycle of the Universal Periodic Review in Australia, July 2020

This joint submission from the Australian Library and Information Association (ALIA) and the International Federation of Library Associations and Institutions (IFLA) covers access to information, cultural materials and education, and the rights of vulnerable groups such as indigenous people, migrants, refugees and those with disabilities or on lower incomes.

ALIA Australian Public Library Alliance Public Library Survey

Between 18 May and 10 July 2020, the Australian Library and Information Association (ALIA) ran a survey through Survey Monkey, asking public libraries how they had responded to the COVID-19 lockdown during the month of April, specifically relating to new memberships, loans of print and digital items, delivery or collection services, and virtual storytimes.
 
93 responses on behalf of 293 central and branch libraries in four states and two territories were received. There were no responses for Tasmania and Victoria.
 
The results provide a snapshot of how library staff adapted their services to changing circumstances.

Submission in response to the Senate Inquiry into issues facing diaspora communities in Australia, July 2020

This submission from the Australian Library and Information Association (ALIA), highlights the success of public libraries, as government entities on the frontline of service delivery for diaspora communities. While public libraries are very much involved in this field, they are rarely recognised for this work.
 
Public libraries collaborate with their local communities to develop culturally appropriate programs; to provide books, magazines, newspapers and other resources in languages other than English; to celebrate diversity; to facilitate a greater sense of connection and build mutual understanding; to make physical spaces into culturally safe places; to support skills development for example with digital literacy and English as a second language.

Submission in response to the Review of Senior Secondary Pathways into Work, Further Education and Training Discussion Paper, December 2019

This submission from the Australian Library and Information Association (ALIA) discusses the value of school libraries in supporting teaching staff, building reading and information literacies, promoting cybersafety and digital skills, and providing access to recreational books as well as essential study materials.
 
ALIA supports the notion of introducing mandatory, reportable minimum standards for literacy, numeracy and digital literacy and urges the review to make a clear link between these skills and the role of school libraries. Well-resourced school libraries, staffed by qualified professionals should be available to all young people in order to prepare them for future study and work.

GLAM Peak and the United Nations' Sustainable Development Goals, July 2020

GLAM Peak is the peak representative national body for Galleries, Libraries, Archives and Museums together with historical societies and humanities research across Australia. GLAM Peak's initiatives include sector-wide advocacy and the federally-funded Digital Access to Collections project. The GLAM sector’s strongest response to the Sustainable Development Goals (SDG) to date has been at an institutional and peak body level, but the SDG are highly relevant for everyone involved in arts, culture and heritage – for curators, librarians, archivists, historians, researchers and the public who benefit from our work.
 
On 29 October 2019, participants at the GLAM Peak meeting at the State Library of Queensland developed a draft set of sector-wide Sustainable Development Goals (SDG) priorities. Members identified five themes – access, diversity, environmental sustainability, economic contribution and collaboration – and 12 priorities for further exploration. Further consultation with peak bodies and their members rounded out the draft priorities. While our day-to-day primary focus as a sector is necessarily on the national agenda, the crucial need for a global approach to sustainability became even more evident in 2020 as a result of Australia’s devastating bushfires, extreme weather conditions and the unleashing of the COVID-19 pandemic.
 
This document presents the set of GLAM Peak SDG priorities confirmed at the meeting of GLAM Peak on 28 July 2020. The agreed document will be used to inform the thinking of institutions and other stakeholders about the SDG; to drive SDG-related activities in the sector, and to act as indicators of progress towards the 2030 Agenda for Sustainable Development.
 

The future of library and information science education in Australia: discussion paper

In November 2019, the Australian Library and Information Association (ALIA) published The Future of LIS Education Issues Paper to inform a sector-wide discussion about the current state of professional education: the needs going forward, and the challenges we face in trying to identify and deliver the best outcome.
 
Following the publication of the issues paper, ALIA carried out a survey of members, and sought submissions and feedback from stakeholders and focus groups. This paper provides a summary of the themes which emerged during the consultation with the sector which has enabled work to start on three possible future scenarios. The scenarios will be presented to participants at the LIS Education Summit, which has been rescheduled from 4 May 2020 to coincide with ALIA Information Online 2021.

ALIA LIS pay and employment snapshot 2020

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce this document, which provides a snapshot of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020. 
 

School libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of school library employees.
 

Public libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of public library employees.
 

University libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of university library employees.
 

TAFE libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of TAFE library employees.
 

Special libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of special library employees.
 

New Digital Health Literacy online training program

The Digital Health Literacy – Empowering your community to manage their own health future online training program includes information that will enable public library and health library staff to support and guide the community to navigate and understand the Federal Government digital health initiatives, such as My Health Record and how to access online health and well-being resources through libraries.

ALIA submission in response to the National Cultural Policy discussion paper, October 2011

The Australian Library and Information Association (ALIA) welcomes the development of a National Cultural Policy. A coherent national policy can provide the leverage and the focus that channels funding to agreed national priorities. For libraries, where our role spans many sectors, a national policy can bring together the complex parts and provide a clear statement of priority and intent. ALIA submits the following recommendations:
 

  1. Libraries and national cultural collection institutions should be recognised separately within the National Cultural Policy
  2. That the National Cultural Policy clearly define the way forward for national digitisation funds and projects to ensure appropriate preservation of Australian historically significant content and how they would support and link to other government initiatives such as the National Broadband Network. This could take the form of an online cultural collections strategy.
  3. That the National Cultural Policy clearly define the way forward for preservation of significant born-digital Australian collections and how services such as the National Library of Australia’s Trove and Pandora will be supported to preserve more online content to enable greater access in the future.
  4. To include an explicit goal in the National Cultural Policy in relation to preserving and ensuring ongoing access to Australia’s cultural collections in both digital and physical formats.

ALIA submission to the Joint Select Committee on Cyber-safety, June 2010

This submission from the Australian Library and Information Association (ALIA) discusses the role of libraries as important stakeholders in the promotion of a safer experience online for all Australians.
 
ALIA endorses and supports effective, practical and appropriate measures that assist Australians to manage their use of the internet. We believe that cybersafety education is one of the most effective strategies to manage content issues. Adequate funding of cybersafety education for children and parents should be a major component of the Government’s policy on online safety. The key to protecting children online is education, empowerment, supervision, and technology solutions informed by research and consultation.
 
A national coordinated approach that includes research, cybersafety education, effective policing of illegal content and appropriate technology solutions is required to meet the challenges of online harassment and security issues.
 

 

ALIA submission to the Book Industry Strategy Group, May 2010

This submission from the Australian Library and Information Association (ALIA) discusses the place of libraries as an integral part of the book industry. They support the book industry as a major purchaser, as custodians and conservators and, as the main provider of books for many users. Libraries support literacy and encourage reading thereby building a culture of books.

 

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