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Developing leading liaison librarians for the digital age at Deakin University Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper which charts the development of the scaffolded liaison librarian training program based on an annual Training Needs Analysis (TNA); evaluation and the new directions of the program.

Professional development is essential for academic librarians to smartly navigate through options, opportunities and challenges in their professional career (Bell, 2015). Commitment from senior university library administrators’ to champion staff development programs ensures that librarians are equipped to fully participate in a rapidly evolving information environment. Such a commitment signals the important leadership role that librarians can play in supporting academics with their research activities and in guiding students to become sophisticated users of information.

Deakin University Library is regarded by academics and senior university administrators as an essential service to deliver on the promise of “accessible, media-rich, interactive and active educational experiences designed for excellent learning outcomes and optimum employability” (Deakin University, 2012). In order to maintain such a leadership position, the Library Executive endorsed a professional development program for liaison librarians to build their capacity to work effectively and confidently with academics.

Developing leading liaison librarians for the digital age at Deakin University Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference paper charts the development of the scaffolded liaison librarian training program based on an annual Training Needs Analysis (TNA); evaluation and the new directions of the program.

Professional development is essential for academic librarians to smartly navigate through options, opportunities and challenges in their professional career (Bell, 2015). Commitment from senior university library administrators’ to champion staff development programs ensures that librarians are equipped to fully participate in a rapidly evolving information environment. Such a commitment signals the important leadership role that librarians can play in supporting academics with their research activities and in guiding students to become sophisticated users of information.

Deakin University Library is regarded by academics and senior university administrators as an essential service to deliver on the promise of “accessible, media-rich, interactive and active educational experiences designed for excellent learning outcomes and optimum employability” (Deakin University, 2012). In order to maintain such a leadership position, the Library Executive endorsed a professional development program for liaison librarians to build their capacity to work effectively and confidently with academics.

Communicating academic library impact through visualisation

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides ) supports the paper which explores  how recent changes to the higher education environment have prompted academic libraries to demonstrate evidence of their value and impact to stakeholders. To achieve this aim, visualising data is an effective way to deliver important messages about impact and value in a clear and persuasive way.

Library and Learning Services (LLS), Griffith University, plays a crucial role as a key centre for information, training, and services aimed at assisting client success and retention. Since Semester 1 2009, LLS has been collecting workshop and consultation data which details client engagement with LLS services. In addition, feedback forms from clients who had attended workshops and/or consultation services offered by LLS between March and September in 2014 were used to produce a range of visual representations to demonstrate the positive engagement of LLS with students.

There has been a positive response to LLS impact initiatives from high-level stakeholders, such as Heads of School and the Pro Vice Chancellor (Information Services), although visualised information has impacted mostly on the LLS and its team members. However, visualised information has more recently informed LLS operational planning and impact and reach advice for senior staff. Visual messages have influenced LLS team members’ practice, fuelling the redevelopment of some services and resources. Although there is little hard data to prove the actual extent of audience engagement with visual representations, the authors believe that academic library data has the potential to improve services and communication with stakeholders when it is presented in an easily understood format. While visualised information has engaged LLS in being aware, and working towards better services for clients, the next stage of the project is to find ways of measuring the degree of engagement with the actual visual products.

10 steps to a successful lobbying campaign

Contents: Stage 1 - Find out all you can about the issue -- Stage 2 - Script your story -- Stage 3 - Develop key messages -- Stage 4 - Map the audience -- Stage 5 - Build the platform for the call to action -- Stage 6 - Develop materials -- Stage 7 - Develop opportunities -- Stage 8 - Put this all together in a campaign strategy -- Stage 9 - Implementation -- Stage 10 - Monitor and evaluate.

Australian national early literacy summit 2016: pre-summit consultation

Australian National Early Literacy Summit, 7-8 March 2016 Canberra

The aim of the National Early Literacy Summit is to spark debate about what a National Early Literacy Strategy for Australia might include and how it would help deliver the best results, building on existing work such as the Australian Literacy Educators’ Association’s "Declaration of Literacy in 21st Century Australia" and Victorian Libraries' "Reading and Literacy for All".

Government, educators, researchers, libraries and early years service providers will break new ground in collaborative engagement around this most vital national priority – future generations with the literacy skills to fight disadvantage, and advance Australia’s interests in the global knowledge economy.

Communicating academic library impact through visualisation

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference paper explores how recent changes to the higher education environment have prompted academic libraries to demonstrate evidence of their value and impact to stakeholders. To achieve this aim, visualising data is an effective way to deliver important messages about impact and value in a clear and persuasive way.

Library and Learning Services (LLS), Griffith University, plays a crucial role as a key centre for information, training, and services aimed at assisting client success and retention. Since Semester 1 2009, LLS has been collecting workshop and consultation data which details client engagement with LLS services. In addition, feedback forms from clients who had attended workshops and/or consultation services offered by LLS between March and September in 2014 were used to produce a range of visual representations to demonstrate the positive engagement of LLS with students.

There has been a positive response to LLS impact initiatives from high-level stakeholders, such as Heads of School and the Pro Vice Chancellor (Information Services), although visualised information has impacted mostly on the LLS and its team members. However, visualised information has more recently informed LLS operational planning and impact and reach advice for senior staff. Visual messages have influenced LLS team members’ practice, fuelling the redevelopment of some services and resources. Although there is little hard data to prove the actual extent of audience engagement with visual representations, the authors believe that academic library data has the potential to improve services and communication with stakeholders when it is presented in an easily understood format. While visualised information has engaged LLS in being aware, and working towards better services for clients, the next stage of the project is to find ways of measuring the degree of engagement with the actual visual products.

Predicting low literacy at age 10 in the longitudinal study of Australian children

Australian National Early Literacy Summit, 7-8 March 2016 Canberra

This conference presentation (PowerPoint slides) from the summit provides an overview of issues influencing early childhood literacy and learning.

The aim of the National Early Literacy Summit is to spark debate about what a National Early Literacy Strategy for Australia might include and how it would help deliver the best results, building on existing work such as the Australian Literacy Educators’ Association’s "Declaration of Literacy in 21st Century Australia" and Victorian Libraries' "Reading and Literacy for All".

Government, educators, researchers, libraries and early years service providers will break new ground in collaborative engagement around this most vital national priority – future generations with the literacy skills to fight disadvantage, and advance Australia’s interests in the global knowledge economy.

The role of games in community building in an urban public library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper that discusses gaming as a pastime that encompasses a wide range of activities including video games, board games, pen and paper role playing games, and card games. It evaluate the ways in which an urban public library can assess and meet the varied social and emotional needs of patrons using board and video games and examines issues surrounding gaming in libraries. It considers the role that game playing can have in the creation and building of communities when participation is facilitated by a public library through the provision of games and gaming events.

A survey was used to gather information to present a snapshot of the gaming habits of a community of individuals who utilise the services of an urban public library. The results can inform other organisations when they are creating a game collection or expanding an existing one to help them choose titles which promote shared experiences and foster communication between community members. 

The school library workforce in Australia

ALIA 2016 National Conference, 29 August-2 September 2016 Adelaide: Engage, Create, Lead

This conference presentation (PowerPoint slides) accompanies the paper which engages with the issue, raised by Lonsdale in 2003, of a lack of data regarding national staffing trends in Australian school libraries. The authors review the literature available, including general census data from the Australian Bureau of Statistics, library sector-specific information, and data from the education sector (including school libraries). Particular focus is given to the Staff in Australian Schools survey, as well as its limitations.

The authors discuss three main findings from their research: 1) declining numbers of teachers in primary school libraries, 2) a growing inequity between numbers of staff in low-SES and high-SES school libraries, and 3) the prevalence of teachers with little or no tertiary qualifications in library studies working in school libraries. The authors also examine residual gaps in the data and provide the following recommendations: work to collect and share data across relevant sectors; partner with the library industry to commission and fund broader kinds of research; and connect research to national and local priorities such as those related to school students' performance.

Guidelines, standards and outcome measures for Australian public libraries: July 2016

In January 2016 the Australian Library and Information Association (ALIA) Australian Public Library Alliance (APLA) and National and State Libraries Australasia (NSLA) commissioned I & J Management Services Pty. Ltd. to update the guidelines for Australian Public Libraries – Beyond a Quality Service: Strengthening the Social Fabric, Standards and Guidelines for Australian Public Libraries, 2nd ed. 2012, produced by Libraries Alive! Pty Ltd.

The purpose of the project was to establish national standards and guidelines for public libraries that reflect the role and expectations of contemporary public libraries and recognise the different circumstances in the eight states and territories, allowing for appropriate local interpretation. The project also aimed to enable Library Managers to report on key performance indicators (KPIs) about the library service’s contribution to community outcomes, feeding into overall measures for local, state and territory governments. 

This document was superceded by "APLA-ALIA Standards and Guidelines for Australian Public Libraries, December 2020".

Policy issues: the big picture

Australian National Early Literacy Summit, 7-8 March 2016 Canberra

This conference presentation (PowerPoint slides) from the summit provides an overview of policy issues influencing early childhood literacy and learning in Australia.

The aim of the National Early Literacy Summit is to spark debate about what a National Early Literacy Strategy for Australia might include and how it would help deliver the best results, building on existing work such as the Australian Literacy Educators’ Association’s "Declaration of Literacy in 21st Century Australia" and Victorian Libraries' "Reading and Literacy for All".

Government, educators, researchers, libraries and early years service providers will break new ground in collaborative engagement around this most vital national priority – future generations with the literacy skills to fight disadvantage, and advance Australia’s interests in the global knowledge economy.

F A Sharr Award Winner

This media release announced that a librarian at the University of Western Australia (UWA), Chloe Czerwiec, has been awarded the F A Sharr award.

Chloe was presented the award at a ceremony held at the State Library of Western Australia on Thursday 26 May.

The F A Sharr Award is presented to a Western Australian librarian or library technician within their first three years following graduation, who exhibits the most potential to make a significant contribution to the library profession in WA. The Award is maintained by the ALIAWest Group, with the generous support of the WA Library Technicians Group.

Back from the brink: saving the Queensland Department of Agriculture Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper which describes the survival story of the Queensland Department of Agriculture and Fisheries Library. 

It describes the Research Information Service (RIS) client-stakeholder model and will briefly detail how it was established, amid the decommissioning and closure of the Departmental Library.  It will address the challenges of operating a service with reduced staff, loss of expertise and budget, and how these issues were overcome.  Cancelling resources, streamlining delivery (both electronic and physical), and reducing administrative workloads helped to generate initial cost savings and reduced the operational burden on a small team.

After three years of operation, the success of RIS is the ability to adapt the library service to match stakeholder requirements. We CAN do more with less, by focussing budget to essential online resources, seeking cost savings through new consortia deals, firmer negotiations with vendors, targeted marketing and branding initiatives, and upskilling in specialist roles to maximise the delivery of existing valued services.  There have been opportunities too, collaboration with government science libraries, co-location with clients, and engagement with stakeholders, who not only understand and appreciate our service, but were prepared to stand up to save it. This strategic-partnership generates flexibility to respond to changing client needs, and creates a desire for continuous improvement and innovation. Ongoing success now lies in our ability to annually demonstrate our value as a cost-effective, fit-for-purpose research and information service.

Ideas box: collaborative journey of implementation through local, state and international partnerships

ALIA 2016 National Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) provides a summary of the State Library of Queensland (SLQ) approach to developing a working partnership with Aboriginal and Torres Strait Island Shire Councils to establish and sustain Indigenous Knowledge Centres (IKCs).

ALIA Schools PD 2016: Digital collection development [slides]

ALIA Schools Professional Development Seminar, 16 March 2016 Camberwell, Victoria: 21st century resourcing - digital collection development

The seminar is for primary and secondary teacher librarians and others who are responsible for school library services. This presentation (PowerPoint slides) supports the session which explores how digital ​resources ​sit ​equally ​alongside ​with ​physical ​resources and how ​the ​school ​library ​caters ​for ​the ​growth ​and ​development ​of ​digital ​resources ​within ​the collection. 

ALIA Schools PD 2016: Learning online - what we've learned about learning [slides]

ALIA Schools Professional Development Seminar, 20 August 2016 Truganina, Victoria: Beyond the walls - online learning

The seminar is for primary and secondary teacher librarians and others who are responsible for school library services and/or engaging students in attaining successful learning outcomes. Online learning is one of the benefits of the technological age. What role does the school library play in the promotion and delivery of online learning tools? How can the teacher librarian support online learning in their school? Which tools will best your school?

This presentation (PowerPoint slides) supports the keynote address which explores the concepts and issues that pertain to online learning and delivery.

Architectural speculations on the library of the future

ALIA National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference poster paper details work from a graduation design studio for M.Architecture students at the University of Adelaide in 2015, and its engagement with the university's central library, the Barr Smith Library, concurrently undertaking its own major review. The central task of the studio was to grapple with the question of "the library of the future". It sought ways of reinventing the library, an institution and a social and architectural typology that is seriously threatened by technological and social chang­es, chief among them being digitalisation and privatisation. In response to this situation, the studio asked its participants: what new hybrid configurations, scenarios, programs, and ty­pologies are plausible to sustaining the promise of the library.

Fostering engagement with academic communities of practice: a new role for librarians

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

[Peer reviewed] This conference paper explores how academic librarians are under pressure to continually adapt services and resources to meet the changing needs of academic staff and students and respond to the wider availability of unmediated digital information (Jaguszewski & Williams, 2013). Many university libraries are responding by pursuing new methods of client engagement by providing more targeted and personalised library services (Tiffen & England, 2011). This paper presents findings from a small study of the information seeking approaches of 13 academics teaching mathematics in a range of Australian universities. It finds that while academics have direct access to more information than ever before, they are also time poor, face many challenges as teachers and are under increasing pressure to change their approaches to teaching. Findings suggest that communities of practice could be effective in supporting access to information about teaching. Librarians have the opportunity to foster such communities and to support the information gathering and sharing of the communities of practice.

The library and information agenda 2016

This document summarises how people who work in the library and information field want the government to engage with library and information services to enable Australians to be well-informed, literate and ready for future economic and technological challenges.

POLICY

1. A national framework for digital access to cultural collections

2. Improved access to data and scholarly information through the development and trial of open access models for government-funded research

3. Halt to government library closures and greater recognition of the role of library and information professionals in evidence-based decision-making

4. Greater recognition of the important part libraries can play in literacy and learning 

5. Quality library services for tertiary students enrolled in universities, TAFEs and private RTOs

6. Qualified library staff employed in every school library

LEGISLATION

7. Copyright law reform and the introduction of fair use

FUNDING

8. Further investment in digitisation and the Trove platform

9. Resourcing for public libraries to assist citizens through government’s digital transformation

10. Funding for library buildings as a vital element of Australia’s knowledge infrastructure.

How to run a successful intern program: a case study from UNSW Australia library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper which discusses incorporating an intern program into the recruitment process at University of New South Wales (UNSW).

As with other complex organisations, having the right mix of staff is always a challenge in libraries. In recruiting staff at UNSW Library we look for particular skills, knowledge and aptitude and we make our decisions based on candidates’ qualifications and relevant experience. If you are new to our profession without the required experience and/or the right qualifications then many doors to a fledgling library career will remain firmly shut. Conversely, library managers think about succession planning and want to encourage new people to the profession. Some managers also want staff to join the “revolving door” by creating opportunities to gain experience in all sorts of library work. So how can library managers open the doors and build revolving ones? One strategy that UNSW Library has used is to run a successful intern program. The program consists of employing four final year/just graduated librarians for twelve months to work in the Client Services Unit.

The paper describes the intern program in detail, including planning, costs, recruitment, training and outcomes. It also explains how implementing an intern program does not have to be complex or time consuming for your library and how its ongoing impact can be extremely beneficial for participants, the organisation and the library profession.