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Good data bad data: getting ready for linked data

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge

[Peer reviewed] This conference paper discusses linked data in academic libraries.

Abstract: Linked data in libraries provides opportunities for increased discoverability and reuse and repurposing of content for new applications. The benefits extend beyond libraries, and is being seen increasingly in the cultural, academic, government, and health sectors. This presentation outlines the steps taken to prepare bibliographic records for linked data, and identifies other opportunities for libraries in developing linked data.

Libraries have many years of experience in creating and managing data. Legacy data is a valuable resource, but does not integrate well with new standards. To be successful in the new environment, metadata must differentiate between content and carrier, and must enable appropriate links to unambiguously identify entities to expose and leverage correct and relevant relationships. The implementation of RDA and the release of Library of Congress RDA authority records with the recent inclusion of URIs in 024 fields are significant and exciting developments.

The University of Sydney Library has approximately 3 million bibliographic records; a large percentage of these are AARC2 and some are AACR1. There are over 1 million Library of Congress authority records, but not all bibliographic records have been through authority control. In order to fill the gaps and to get the data fit for purpose, we decided to kick off by identifying significant and unique categories of resources to put through onsite quality checks followed by authority control and RDA conversion by our offsite vendor. The immediate benefit is more authorised access points and references providing helpful information delivered 24/7 to library clients. More than that, it is preparedness through data cleaning and enhancement to build the backbone of reliable links and better discoverability for the linked data future.

Libraries can play other roles to support linked data. They can promote the take up of persistent identifiers such as ORCID, publish their own institutional data in a linked data format for reuse, and ensure linked data capabilities are considered in the development of new library and institutional systems.

Statement on voluntary work in library and information services

The Australian Library and Information Association (ALIA) recognises that library services can be enhanced by well supported volunteers, and providing volunteers with meaningful community roles is a legitimate function of a public library service.

Use of volunteers in library and information services for specific purposes is acceptable but must never compromise the quality of service provision, nor replace paid employment in any way.

ALIA information online 2017 wrap up: conference report

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: data information knowledge

Lunchtime Talk: Information Online wrap-up, April 2017

This report provides an overview of conference sessions which focus on enhancing the user experience and interaction with collecting institutions whether this is online, through public spaces, or through their collections.

How public libraries contribute to the STEM agenda 2017

This report, produced by ALIA Australian Public Library Alliance (APLA) demonstrates how public libraries are supporting the STEAM (Science, Technology, Engineering, Arts and Mathematics) agenda as centres of informal learning. It showcases what can be achieved through local government investment and public library staff skills and creativity.

It is based on presentations at the STEAM into Sydney Conference held at the State Library of New South Wales in March 2017 in conjunction with the mid-term meeting of the IFLA Standing Committee on Public Libraries. 

A manual for developing policies and procedures in Australian school library resource centres, 2nd edition

The Australian Library and Information Association (ALIA) Schools and the Victorian Catholic Teacher Librarians (VCTL) make available to school communities 'A Manual for Developing Policies and Procedures in Australian School Library Resource Centres'. It is the result of a joint working party and has been published to support the professional practice of staff in school libraries.

This manual sets out how to develop the policies and document the procedures that are essential for exemplary library management practices. The implementation of these policies and procedures aims to ensure equitable access to resources for all in the school community. A school library that is well managed is in the best possible position to offer the range of library programs and services that are essential to support the school’s student learning goals.

Annual report 2016

Contents: About ALIA -- President's report -- Chief Executive Officer's report -- Director Corporate Services' report -- Director of Learning's report -- Assistant Director of Conferences and Events' report -- How we performed against the ALIA Board's strategic plan -- Our membership -- Advocacy campaigns -- Government and stakeholder relations -- Special projects -- Conferences and events -- Education, professional development and training -- Awards -- Communications -- ALIA Board handover -- Financial statements.

Libraries in the digital age

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge

This conference paper discusses the opportunities and challenges experienced in developing a contemporary library service in a time of accelerating change.

Abstract: During 2016 Woollahra Libraries moved our much loved central Library, beautifully situated in a historic 468sqm house, as well as our Local History centre, housed in a separate building, into a new 2,234 sqm purpose built Library, in the centre of the Double Bay Shopping centre.  The challenge was how to maximise the use of technology into the new Library design to meet high community expectations; improve staff efficiency and effectiveness over three floors whilst still providing excellent customer service; and to ensure the new space allowed flexibility to meet an ever changing library and technological environment.

  • Introduction of a new Library Self Service model
  • Reviewed the hard copy collection size, setting performance standards for each collection and increasing the content of the digital collection
  • Identified available technology to achieve improvements in efficiency for both staff and customers including working with suppliers to develop technological enhancements, where suitable out of the box solutions were not available
  • Reviewed the Local History collection and implemented an ongoing digitisation project for the majority of the collection
  • Identification of community expectation for a state of the art library, what this means and how to implement in both design, application and technology
  • Developed new digital strategies for community engagement, including an online engagement platform, e-newsletter targeting based on reader preferences, social media and improved online experience.
  • Implemented strategies to future proof the Library against further technological and Library focus changes

Challenges:

  • Change management of both staff and customers
  • Staff skill level in understanding and applying new technology
  • The long lead time from library planning to completion of project has meant that some of the “new“ technology originally planned is now outdated. This has required us to remain flexible throughout the process and has had implications for design
  • Being the first to implement new technologies and technological advancements has been a time consuming and sometimes difficult process with suppliers.
  • The new Double Bay Library opens on May 28 2016, by the time the conference is held in February 2017 there will be an opportunity  to see how successful the planning and design for the new “state of the art” Double Bay Library has been.

Where to now?  What are the digital / technological trends for next 2-5 years and our next challenge is how to ensure that Woollahra Libraries remains at the cutting edge.

ALIA future of the library and information science profession: public libraries 2017 report update

In 2013, the Australian Library and Information Association (ALIA) set out to investigate (1) How will libraries remain relevant for users? (2) What changes will institutions and individuals in the sector experience? (3) Will ‘library and information professional’ continue to be a necessary and desirable occupation? Three years on, we have reviewed the themes, actions and what we have learned since the original investigation. This is the May 2017 update of the Future of the LIS Profession: Public Libraries report.

ALIA future of the library and information science profession: special libraries 2017 report update

In 2013, the Australian Library and Information Association (ALIA) set out to investigate (1) How will libraries remain relevant for users? (2) What changes will institutions and individuals in the sector experience? (3) Will ‘library and information professional’ continue to be a necessary and desirable occupation? Three years on, we have reviewed the themes, actions and what we have learned since the original investigation. This is the May 2017 update of the Future of the LIS Profession: Special Libraries report.

Experimenting with virtual reality in a university library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper that describes a project in 2015 at the University of Adelaide Libraries to demonstrate innovative and relevant use of Virtual Reality (VR) technology in support of the University's mission. The project aimed to demonstrate opportunities for the University Libraries to utilise emerging technologies. This pilot project existed as part of a greater movement driven by the University’s Technology Services division, and allowed an examination of how established groups could best exploit a technology on the very forefront of change.

The role of games in community building in an urban public library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

[Peer reviewed] This conference paper discusses gaming as a pastime that encompasses a wide range of activities including video games, board games, pen and paper role playing games, and card games. It evaluate the ways in which an urban public library can assess and meet the varied social and emotional needs of patrons using board and video games and examines issues surrounding gaming in libraries. It considers the role that game playing can have in the creation and building of communities when participation is facilitated by a public library through the provision of games and gaming events.

A survey was used to gather information to present a snapshot of the gaming habits of a community of individuals who utilise the services of an urban public library. The results can inform other organisations when they are creating a game collection or expanding an existing one to help them choose titles which promote shared experiences and foster communication between community members. 

Enterprise and acumen: real world information skills and employability for business graduates

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference paper reports on an information literacy and employability project undertaken by the University of Western Sydney Library to improve support for the School of Business by reviewing the information literacy programs offered to students with a view to developing a more relevant curriculum. The project explored which information literacy skills are of practical value to newly graduating students in the work place and of greatest value to their employers. Interviews were conducted with new graduates and employers.

The role of games in community building in an urban public library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper that discusses gaming as a pastime that encompasses a wide range of activities including video games, board games, pen and paper role playing games, and card games. It evaluate the ways in which an urban public library can assess and meet the varied social and emotional needs of patrons using board and video games and examines issues surrounding gaming in libraries. It considers the role that game playing can have in the creation and building of communities when participation is facilitated by a public library through the provision of games and gaming events.

A survey was used to gather information to present a snapshot of the gaming habits of a community of individuals who utilise the services of an urban public library. The results can inform other organisations when they are creating a game collection or expanding an existing one to help them choose titles which promote shared experiences and foster communication between community members. 

How to run a successful intern program: a case study from UNSW Australia library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper which discusses incorporating an intern program into the recruitment process at University of New South Wales (UNSW).

As with other complex organisations, having the right mix of staff is always a challenge in libraries. In recruiting staff at UNSW Library we look for particular skills, knowledge and aptitude and we make our decisions based on candidates’ qualifications and relevant experience. If you are new to our profession without the required experience and/or the right qualifications then many doors to a fledgling library career will remain firmly shut. Conversely, library managers think about succession planning and want to encourage new people to the profession. Some managers also want staff to join the “revolving door” by creating opportunities to gain experience in all sorts of library work. So how can library managers open the doors and build revolving ones? One strategy that UNSW Library has used is to run a successful intern program. The program consists of employing four final year/just graduated librarians for twelve months to work in the Client Services Unit.

The paper describes the intern program in detail, including planning, costs, recruitment, training and outcomes. It also explains how implementing an intern program does not have to be complex or time consuming for your library and how its ongoing impact can be extremely beneficial for participants, the organisation and the library profession.

Fun palace: everyone an artist, everyone a scientist

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper which discusses how in 2015 State Library of Queensland (SLQ) led and facilitated Fun Palace events at libraries across Queensland. Originating in the United Kingdom, Fun Palaces are free, welcoming events combining arts and sciences, made for and with local people. The Fun Palaces campaign is an ongoing movement for culture at the heart of the community. Held at libraries, museums, town halls, theatres and more these family events are as large or small as the organisers want to make them. In 2015 SLQ provided funding to seven public libraries, these were libraries from Gold Coast, Mossman, Beaudesert, Lowood, Longreach, Weipa and Thursday Island. The libraries hosted jugglers, archaeologists, cartoonists and robotics experts and enthusiasts from their local community to celebrate art and science in all its forms. Participants at SLQ could tumble, skip, leap and hoop with Vulcana Kids Circus, meet a giant virus and help it grow, program, control and battle a robot, go air surfing with walk-along gliders, paint a mural with veggies and much more. SLQ also developed a comic maker as a contribution to the global event.

50 years of ALIA Schools

This document provides a timeline that covers the milestones in the history of school libraries which became a separate section of the Library Association of Australia, now the Australian Library and Information Association (ALIA), in 1967. It also highlights significant events in the education and/or government sectors. Data from many of the reports commissioned by ALIA was used for lobbying federal government bodies which resulted in funding for school library buildings and resources. This funding, together with an emphasis on positive learning outcomes for students, has ensured that school libraries are influential within the education and library communities. For fifty years ALIA Schools has supported its members to make a positive difference to student learning outcomes. This support has also ensured that teacher librarians and school library staff are effective professionals.

Experimenting with virtual reality in a university library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference paper describes a project in 2015 at the University of Adelaide Libraries to demonstrate innovative and relevant use of Virtual Reality (VR) technology in support of the University's mission. The project aimed to demonstrate opportunities for the University Libraries to utilise emerging technologies. 

The pilot project existed as part of a greater movement driven by the University’s Technology Services division, and allowed an examination of how established groups could best exploit a technology on the very forefront of change. To meet this goal a two phased project was proposed focusing on the rapid acquisition of VR production skills and the creation of a body of resources which could assist staff and students in the creation of content for this new media format. Using the freely available Unreal Engine (UE4) an experience was created which allowed users to view a fictional world which rendered the effects of Boolean searching on a range of objects.

This project existed within, and due to, upheaval within the library industry. The direction of the project and the decision to produce documentation supporting an unreleased product came from the idea of the academic library as a place that creates opportunities for self-directed clients, easing the process of learning and research. The process highlighted the value of documentation designed to lower the initial barrier to entry for this rising technology. Following the pilot project the University Libraries will consider VR as a component of the 'Library of the Future’ and determine how best it may be utilized to meet client needs.

Fun palace: everyone an artist, everyone a scientist

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference paper discusses how in 2015 State Library of Queensland (SLQ) led and facilitated Fun Palace events at libraries across Queensland. Originating in the United Kingdom, Fun Palaces are free, welcoming events combining arts and sciences, made for and with local people held in the first weekend in October. The Fun Palaces campaign is an ongoing movement for culture at the heart of the community. Held at libraries, museums, town halls, theatres and more these family events are as large or small as the organisers want to make them. In 2015 SLQ provided funding to seven public libraries, these were libraries from Gold Coast, Mossman, Beaudesert, Lowood, Longreach, Weipa and Thursday Island. The libraries hosted jugglers, archaeologists, cartoonists and robotics experts and enthusiasts from their local community to celebrate art and science in all its forms. Participants at SLQ could tumble, skip, leap and hoop with Vulcana Kids Circus, meet a giant virus and help it grow, program, control and battle a robot, go air surfing with walk-along gliders, paint a mural with veggies and much more. SLQ also developed a comic maker as our contribution to the global event.

This paper shares what happened, what was learned at the first Fun Palaces and why this program is an important part of SLQ’s commitment to inspiring Queenslanders’ creativity. The future direction of Fun Palaces will be discussed including the aim to incorporate more community led and created activities as part of our commitment to increasing community engagement in libraries. The paper also includes details of the 2016 Fun Palaces programs.

If you build it, they will come: creating a learning organisation in the NSW Parliamentary Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference paper discusses how the NSW Parliamentary library went about building a learning organisation. The NSW Parliamentary Library is the oldest specialist library of its kind in Australia. The staff of the library are also specialists, who possess remarkable amounts of knowledge about parliamentary resources and history. Like many libraries today, a great deal of this knowledge is tacit, with vast amounts of corporate knowledge embedded in the memories of comparatively few individuals.

In the 2014/2015 Business Plan, in line with the strategic plan of the Department of Parliamentary Services, the Parliamentary Librarian set a goal-based activity to “Build a learning organisation”. A project team was formed, and an original plan for knowledge-sharing and capacity-building was implemented.   A basic PMBOK (project management body of knowledge) framework was adopted to clearly define the scope, objectives, approach, stakeholders, team composition and risks of the activity. Distinct process groups of Definition, Planning, Implementation and Review were employed and project management templates ensured the project was methodologically sound while still maintaining the ability to quickly achieve results and test the project’s effectiveness. Three surveys were employed to inform implementation and provide a measure of project impact. Qualitative feedback was gathered through regular team meetings, staff forums and informal interactions.   The first round of the project ran over 11 months, with an implementation phase of 7 months, and focussed on creating the foundations for a system of structured knowledge dissemination and management. 

HLA News (Summer 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: High value, high visibility: wrapping up the year in Townsville -- Convenor's focus -- Workshop report from WA: advanced search techniques for systematic reviews -- MeSH update -- Call for papers: IFLA World Library and Information Congress -- Improvement fundamentals: free online health and care service improvement course -- Your health, your say: National Digital Health Strategy Consultation -- Open access repository: grey literature -- Call for abstracts: 9th International Clinical Librarian Conference, UK -- Professional development diary dates.

Commonwealth government agency libraries review: literature review

Ongoing financial, administrative, and technological changes present significant challenges and opportunities for government libraries in delivering services to their clients. Determining how government library and information services might best confront these challenges and take advantage of new opportunities is crucial for the future of the sector. The Australian Government Libraries Information Network (AGLIN) has commissioned a review of service delivery models in Commonwealth Government libraries. The goals of the Commonwealth Government Agency Libraries Review (CGALR) are to evaluate the libraries’ current service delivery models and to develop an options paper outlining some future models which might better serve needs of clients across government.

This literature review considers a range of current perspectives on library and information services,focusing on the specific issues and challenges facing contemporary government libraries and librarians. The review incorporates four key areas:

  • Directions in government administration
  • National and international trends in government library services
  • Developments in contemporary special libraries
  • Skills and competencies required by special librarians

Health Libraries Australia Professional Development Day 2016: Innovation for enhancing library value

ALIA HLA professional development day, held 18 July 2016 at Kolling Building, Royal North Shore Hospital, St Leonards, Sydney. Featuring presentations:

  • Captivating your audience: using eLearning software for the creation of learning objects.
  • Trello? Can you hear me? Enabling enhanced communication for library staff through a cloud-based application.
  • Chimps Dreaming: utilising free email and a web editor to customise eTOC delivery for time-poor clients.
  • Hi! I need to find a photo: health libraries and hospital history.
  • From Repository to TROVE.
  • Putting patrons in the driving seat: implementing e-books at The Sydney Children’s Hospitals Network.
  • There’s a guide for that! Using LibGuides at the Sydney Children’s Hospitals Network.
  • Anne Harrison Award.
  • Launch – Health Libraries Australia Archive.
  • HLA/Medical Director Health Informatics Innovation Award.
  • ALIA PD Scheme Health Specialisation: presentation of certificates to Certified Professionals (Health).
  • The tree of collaboration: getting to the roots of conducting a collaborative health research project.
  • Common (and curly) questions about sharing health data.

How, why and what went on in the first year of the DX Lab: data visualisations put through the microscope

ALIA Universities and Research Libraries (URLs) ACT, 8 September 2016 Canberra: data and libraries - harnessing the possibilities

The ALIA URL group provides a networking and information-sharing forum for all levels of library staff interested in issues and trends affecting the development of university and research libraries. 

This seminar presentation (PowerPoint slides) focussed on libraries and data, exploring new directions in data usage and sharing in the academic and government spheres.

HLA News (Spring 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: Making a day of it: innovation for enhancing library value -- Convenor's focus -- Medline's Australian evolution: from 1976 to 1993 -- Notes from Seville: report from the 15th EAHIL Conference in Spain -- MLA News -- eResource procurement: an ALIA Health elist discussion topic -- Workshop opportunity: advanced search techniques for systematic reviews with Carol Lefebvre -- 2016 HLA Professional Development Day program and link to presentations -- 2016 HLA Professional Development Day: program abstracts -- Professional development diary dates.

How to run a successful intern program: a case study from UNSW Australia library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

[Peer reviewed] This conference paper discusses incorporating an intern program into the recruitment process at University of New South Wales (UNSW).

As with other complex organisations, having the right mix of staff is always a challenge in libraries. In recruiting staff at UNSW Library we look for particular skills, knowledge and aptitude and we make our decisions based on candidates’ qualifications and relevant experience. If you are new to our profession without the required experience and/or the right qualifications then many doors to a fledgling library career will remain firmly shut. Conversely, library managers think about succession planning and want to encourage new people to the profession. Some managers also want staff to join the “revolving door” by creating opportunities to gain experience in all sorts of library work. So how can library managers open the doors and build revolving ones? One strategy that UNSW Library has used is to run a successful intern program. The program consists of employing four final year/just graduated librarians for twelve months to work in the Client Services Unit. To date nineteen graduates have participated in the program with all but one gaining permanent work in libraries, including at UNSW Library, either during the internship or immediately after. This is significant as the interns state that prior to this experience, they had never even made it to interview stage. As interns are treated as regular Client Services team members they are paid the same, do the same work and have the same training and professional development opportunities as everyone else. This arrangement is beneficial to both interns and the Library as the interns come to UNSW full of new ideas and enthusiasm, and are hungry to learn as much as they can, which in turn inspires our permanent team members. To date interns have contributed to activities as diverse as working at the Help Zones of the three campus libraries, developing the enquiry management system, participating in a university-wide client services project, user interface testing for web services, and assisting in the Document Services Unit.

This paper describes the intern program in detail, including planning, costs, recruitment, training and outcomes. It also explains how implementing an intern program does not have to be complex or time consuming for your library and how its ongoing impact can be extremely beneficial for participants, the organisation and the library profession.

Enterprise and acumen: real world information skills and employability for business graduates

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper which reports on an information literacy and employability project undertaken by the University of Western Sydney Library to improve support for the School of Business by reviewing the information literacy programs offered to students, with a view to developing a more relevant curriculum. The project explored which information literacy skills are of practical value to newly graduating students in the work place and of greatest value to their employers. Interviews were conducted with new graduates and employers.

Reading Hour Report 2016

The Reading Hour is one of the most celebrated annual reading initiatives in Australia, and supports individuals, families and communities to discover and rediscover the joy of reading. The Reading Hour emerged from the National Year of Reading 2012, and is an ongoing campaign from Love2Read, funded by the ALIA Australian Public Library Alliance and in partnership with the Copyright Agency Cultural Fund.