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How to run a successful intern program: a case study from UNSW Australia library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

[Peer reviewed] This conference paper discusses incorporating an intern program into the recruitment process at University of New South Wales (UNSW).

As with other complex organisations, having the right mix of staff is always a challenge in libraries. In recruiting staff at UNSW Library we look for particular skills, knowledge and aptitude and we make our decisions based on candidates’ qualifications and relevant experience. If you are new to our profession without the required experience and/or the right qualifications then many doors to a fledgling library career will remain firmly shut. Conversely, library managers think about succession planning and want to encourage new people to the profession. Some managers also want staff to join the “revolving door” by creating opportunities to gain experience in all sorts of library work. So how can library managers open the doors and build revolving ones? One strategy that UNSW Library has used is to run a successful intern program. The program consists of employing four final year/just graduated librarians for twelve months to work in the Client Services Unit. To date nineteen graduates have participated in the program with all but one gaining permanent work in libraries, including at UNSW Library, either during the internship or immediately after. This is significant as the interns state that prior to this experience, they had never even made it to interview stage. As interns are treated as regular Client Services team members they are paid the same, do the same work and have the same training and professional development opportunities as everyone else. This arrangement is beneficial to both interns and the Library as the interns come to UNSW full of new ideas and enthusiasm, and are hungry to learn as much as they can, which in turn inspires our permanent team members. To date interns have contributed to activities as diverse as working at the Help Zones of the three campus libraries, developing the enquiry management system, participating in a university-wide client services project, user interface testing for web services, and assisting in the Document Services Unit.

This paper describes the intern program in detail, including planning, costs, recruitment, training and outcomes. It also explains how implementing an intern program does not have to be complex or time consuming for your library and how its ongoing impact can be extremely beneficial for participants, the organisation and the library profession.

ALIA special libraries summit 2016

ALIA Special Libraries Summit, 2 September 2016 Adelaide: a satellite event to the ALIA National Conference

The Australian Library and Information Association (ALIA) invited leaders from special libraries in government, health, law, research and other fields to come together to discuss the issues affecting the sector, with the aim of developing the basis for a collaborative national action plan. This report summaries the outcomes of the summit.

If you build it, they will come: creating a learning organisation in the NSW Parliamentary Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference paper discusses how the NSW Parliamentary library went about building a learning organisation. The NSW Parliamentary Library is the oldest specialist library of its kind in Australia. The staff of the library are also specialists, who possess remarkable amounts of knowledge about parliamentary resources and history. Like many libraries today, a great deal of this knowledge is tacit, with vast amounts of corporate knowledge embedded in the memories of comparatively few individuals.

In the 2014/2015 Business Plan, in line with the strategic plan of the Department of Parliamentary Services, the Parliamentary Librarian set a goal-based activity to “Build a learning organisation”. A project team was formed, and an original plan for knowledge-sharing and capacity-building was implemented.   A basic PMBOK (project management body of knowledge) framework was adopted to clearly define the scope, objectives, approach, stakeholders, team composition and risks of the activity. Distinct process groups of Definition, Planning, Implementation and Review were employed and project management templates ensured the project was methodologically sound while still maintaining the ability to quickly achieve results and test the project’s effectiveness. Three surveys were employed to inform implementation and provide a measure of project impact. Qualitative feedback was gathered through regular team meetings, staff forums and informal interactions.   The first round of the project ran over 11 months, with an implementation phase of 7 months, and focussed on creating the foundations for a system of structured knowledge dissemination and management. 

APSIG Newsletter No. 91, July 2016

ALIA Asia Pacific Special Interest Group (ALIA APSIG) was a national group that aimed to lead efforts in identifying new sources of support for the development between information professionals in the region, through two-way co-operation. It also aimed to provide a forum for members to discuss regional professional issues and to communicate these to the appropriate forum; hosts public talks relating to relevant issues; and produce a membership newsletter three times per year.

Australian Digital Alliance letter in relation to safe harbour scheme extension, February 2016

The Australian Digital Alliance (ADA) welcomes changes to the Copyright Amendment (Disability Access and Other Measures) Bill. These reforms are essential to foster the development of Australia’s digital economy and ensure all Australians share in its benefits. We welcome and support the Bill’s introduction into Parliament at the earliest opportunity this year.

ALIA submission in response to the Australian Government Driving Innovation, Fairness and Excellence in Australian Higher Education, July 2016

The Australian Library and Information Association (ALIA) welcomes the opportunity to respond to the Australian Government Department of Education and Training Driving Innovation, Fairness and Excellence in Australian Higher Education discussion. In this submission, ALIA makes seven recommendations in the areas of:

  • Opportunity and choice
  • Postgraduate places to support innovation
  • Supporting the regional presence of universities
  • Excellence and quality
  • An affordable loan scheme

HLA News (Winter 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: Who we are: 2014 census finding revealed -- Convenor's focus -- National Simultaneous Storytime at Ballarat Health Services -- Taking it to the next level: reviews of systematic reviews -- HLA/Medical Director Health Informatics Innovation Award winner announced -- HLA and MLA joint poster project -- Book review: Climate change adaptation for health and social services -- HLA Member Survey report -- Competition: Your chance to promote the importance of research in the Australian library and information profession -- HLA Professional Development Day: full program revealed -- Professional development diary dates.

HLA News (Autumn 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: Adding and finding treasure in Trove -- Convenor's focus -- Driving innovation and excellence: HLA/Medical Director Health Informatics Innovation Award -- EBLIP goes to USA -- HLA scholarship winner announced -- Which drugs work best for nausea and vomiting in the ED? Ask the library! --- Lost opportunity: '85% of biomedical research is wasted' - not to mention librarians -- MLA News -- Ipswich Hospital Library reinvigoration -- National round-up: WA and Queensland -- HLA PD Day, MOOCs and online training -- Professional development diary dates.

How, why and what went on in the first year of the DX Lab: data visualisations put through the microscope

ALIA Universities and Research Libraries (URLs) ACT, 8 September 2016 Canberra: data and libraries - harnessing the possibilities

The ALIA URL group provides a networking and information-sharing forum for all levels of library staff interested in issues and trends affecting the development of university and research libraries. 

This seminar presentation (PowerPoint slides) focussed on libraries and data, exploring new directions in data usage and sharing in the academic and government spheres.

Stonnington Libraries online literacy and development (SOLID) program

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference paper explores the Stonnington Libraries Online Literacy and Development (SOLID) program developed by Charlotte Aberhart for staff across the Stonnington Library and Information Service. Between 2012 and 2016 Stonnington Library staff found they were increasingly approached by patrons for assistance with mobile devices and online services, in an environment where 'digital first' content was becoming more prevalent. The SOLID program was designed to improve staff confidence in meeting the specific needs of Stonnington Library patrons and encompassed five modules, each allocated 6 weeks for completion: Tablet Basics, eBooks and eAudiobooks, eReference, Social Media, and Online Media.

The paper outlines the structure and content of the SOLID program and discusses the feedback received from participants. In the future the program will run bi-annually at Stonnington Libraries, a choice made to avoid staff fatigue and to allow technological advances to be incorporated. The SOLID program is also available to other libraries through a Creative Commons license (link provided).

Making an impact: an innovative solution to strengthen strategic publishing decisions

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper which explores the capacity of academic librarians to participate in creating an app which brings together key journal information in a userfriendly interface that assists academics with maximising their research impact. The paper discusses how research impact is at the heart of institutional performance and reputation and is increasingly gaining prominence in academic library services. The University of Wollongong (UOW) Library implemented a Research Impact Analysis Service (RIAS) in 2011 to help researchers, research centres and the University strengthen their impact by providing detailed, strategic reports based on citations analysis drawn from numerous datasets. Consideration was given to issues of scalability and capacity to sustain and grow the service. An opportunity for collaboration arose, connecting the Library’s business need with the software development skills of JoindUp, a local start-up company under the umbrella of UOW’s iAccelerate business incubator program. The vision was to introduce efficiencies and innovation in the production of Journal Impact Reports. The project brief was to develop an application that draws journal metrics together to empower academics in their strategic publishing decisions. 

A project team was established and developed the Publish for Impact app which allows researchers to access a range of journal indicators in a user-friendly interface, providing a comparison of relevant titles. The Publish for Impact app has demonstrated the capability of academic libraries to embrace the development of new technologies to bring strategic benefits and add value to Library services. The app enables workload efficiencies, flexibility and assists academics to make informed decisions when choosing where to publish.

 

New directions and changing perceptions: academic librarians as collaborators, mentors and influencers

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper that analyses changes to the librarian role and outlines how the Discipline Librarian (DL) role has developed over the last two years at Griffith University, moving away from traditional librarian services and towards a more targeted approach that delivers newly created services supporting scholarly impact throughout the research lifecycle. A strategic change in the service model delivery and a review of research support services identified new services and skills sets that would be required by DL’s. An audit of existing research skills identifying potential skill gaps indicated most DL’s would require additional training and development. This paper also discusses the capability framework and maturity model used for skills development. The authors, employed as Discipline Librarians, surveyed their peers to discover individual perceptions around the newly defined role and also to identify challenges or perceived barriers in communicating the new role and services to their community. Survey findings are discussed. 

LIS education handbook 2016

The 2016 edition of the ALIA LIS Education Handbook provides details of the Australian Library and Information Association (ALIA) accredited courses run by higher education and VET providers across Australia. These courses provide newcomers with a gateway to their career and experienced professionals with opportunities for advancement. ALIA accreditation means that courses have passed rigorous assessment by senior leaders from the profession and it acts as a quality assurance for students seeking the best educational outcomes.

Opening access to public libraries for children with special needs and their families

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

This conference presentation (PowerPoint slides) supports the paper which discusses the issues faced by children with special needs and their families when accessing public libraries. 

The research found there were five common elements that libraries focussed on when addressing issues of accessibility for children with special needs and their families. These elements were: Collections, Programs, Partnerships, Physical barriers (space and equipment), Training. The elements were used to create an inclusive library model. The foundation of this model is supportive management. The inclusive libraries model provides an entry point and structure for public libraries wanting to improve access for children with special needs and their families. 

Supporting prison libraries: the 2015 ALIA Minimum Standard Guidelines for Library Services to Prisoners

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

Prison libraries play a pivotal role in serving the educational, recreational and other information needs of prison inmates. This conference presentation (PowerPoint slides) supports the paper which discusses the updating of the Mimimum Standard Guidelines for Library Services to Prisoners. 

In 2015 the Australian Library and Information Association (ALIA) established a working group to review and update the Minimum Standard Guidelines for Library Services to Prisoners, first published in 1990. The guidelines are designed to assist with the planning of new prison libraries as well as in the evaluation and development of existing services. They are based in part on the third edition of the International Federation of Library Associations and Institutions (IFLA), Guidelines for Library Services to Prisoners (Lehmann & Locke, 2005). This paper describes the activities of the Working Group and the challenges they faced. It examines how Corrective Services New South Wales has responded to the publication of the Guidelines. Other activities relating to prison libraries that are underway or proposed are discussed and opportunities for further research are suggested.

HLA News (Spring 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: Making a day of it: innovation for enhancing library value -- Convenor's focus -- Medline's Australian evolution: from 1976 to 1993 -- Notes from Seville: report from the 15th EAHIL Conference in Spain -- MLA News -- eResource procurement: an ALIA Health elist discussion topic -- Workshop opportunity: advanced search techniques for systematic reviews with Carol Lefebvre -- 2016 HLA Professional Development Day program and link to presentations -- 2016 HLA Professional Development Day: program abstracts -- Professional development diary dates.

HLA News (Summer 2016)

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: High value, high visibility: wrapping up the year in Townsville -- Convenor's focus -- Workshop report from WA: advanced search techniques for systematic reviews -- MeSH update -- Call for papers: IFLA World Library and Information Congress -- Improvement fundamentals: free online health and care service improvement course -- Your health, your say: National Digital Health Strategy Consultation -- Open access repository: grey literature -- Call for abstracts: 9th International Clinical Librarian Conference, UK -- Professional development diary dates.

If you build it, they will come: creating a learning organisation in the NSW Parliamentary Library

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

This conference presentation (PowerPoint slides) supports the paper which discusses how the NSW Parliamentary library went about building a learning organisation. The NSW Parliamentary Library is the oldest specialist library of its kind in Australia. The staff of the library are also specialists, who possess remarkable amounts of knowledge about parliamentary resources and history. Like many libraries today, a great deal of this knowledge is tacit, with vast amounts of corporate knowledge embedded in the memories of comparatively few individuals.

In the 2014/2015 Business Plan, in line with the strategic plan of the Department of Parliamentary Services, the Parliamentary Librarian set a goal-based activity to “Build a learning organisation”. A project team was formed, and an original plan for knowledge-sharing and capacity-building was implemented. The results have been overwhelmingly positive, promising and even unexpected.

Research Data Management support: sharing our experiences

ALIA National 2016 Conference 29 August-2 September 2016 Adelaide: Engage create lead

This paper explores the place of Research Data Management (RDM) support services as an extension of the academic librarian's role. The presenters anticipate that RDM support will become increasingly important in an ever-more data-driven research environment, and share the experiences of three South Australian university libraries in providing RDM, including the skillsets developed and lessons learned.

Opening access to public libraries for children with special needs and their families

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.

[Peer reviewed] This conference paper discusses the issues faced by children with special needs and their families when accessing public libraries. 

The research found there were five common elements that libraries focussed on when addressing issues of accessibility for children with special needs and their families. These elements were: Collections, Programs, Partnerships, Physical barriers (space and equipment), Training. The elements were used to create an inclusive library model. The foundation of this model is supportive management. The inclusive libraries model provides an entry point and structure for public libraries wanting to improve access for children with special needs and their families. 

Submission in response to the Australian Government Smart Cities Plan, June 2016

The Australian Library and Information Association (ALIA) and the Australian Public Library Alliance (APLA) welcome the opportunity to respond to the Australian Government’s Smart Cities Plan, with its three pillars: Smart investment, Smart Policy and Smart Technology.

Public libraries have an important role to play in this vision:

  • Libraries as hubs for urban development
  • Libraries as technology hotspots
  • Libraries supporting business and enterprise
  • Libraries providing lifelong learning opportunities

New directions and changing perceptions: academic librarians as collaborators, mentors and influencers

National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead

[Peer reviewed] This paper analyses changes to the librarian role and outlines how the Discipline Librarian (DL) role has developed over the last two years at Griffith University, moving away from traditional librarian services and towards a more targeted approach that delivers newly created services supporting scholarly impact throughout the research lifecycle. A strategic change in the service model delivery and a review of research support services identified new services and skills sets that would be required by DL’s. An audit of existing research skills identifying potential skill gaps indicated most DL’s would require additional training and development. This paper also discusses the capability framework and maturity model used for skills development. The authors, employed as Discipline Librarians, surveyed their peers to discover individual perceptions around the newly defined role and also to identify challenges or perceived barriers in communicating the new role and services to their community. Survey findings are discussed.

50 years of ALIA Schools

This document provides a timeline that covers the milestones in the history of school libraries which became a separate section of the Library Association of Australia, now the Australian Library and Information Association (ALIA), in 1967. It also highlights significant events in the education and/or government sectors. Data from many of the reports commissioned by ALIA was used for lobbying federal government bodies which resulted in funding for school library buildings and resources. This funding, together with an emphasis on positive learning outcomes for students, has ensured that school libraries are influential within the education and library communities. For fifty years ALIA Schools has supported its members to make a positive difference to student learning outcomes. This support has also ensured that teacher librarians and school library staff are effective professionals.