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ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation is an overview of the pilot online learning course in family history Branching Out which was offered in 2013 to 78 members of the public by the State Library of Victoria in conjunction with 16 Victorian public library services.

It will look at reasons for offering, what was covered, how it was conducted, feedback from the public and public libraries involved, what worked and what next. 

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation discusses how technology offers a TAFE library a great opportunity to improve the way students access information and customer service. Over the years, TAFE libraries have embraced technology, however, it’s been incremental and a case of making small noticeable differences to the service. The primary driver is still brick-and-mortar service delivery. It’s the way we have done things for so long. We deliver service in a way that we believe, best offers students immediate gratification and quality delivery. Either the information is on the shelves or our staff will find it and get it to you without delay. So brick-and-mortar is still the primary channel for TAFE libraries.

Nevertheless, we have now reached the precipice of change. We are now in a technology charged world that is accelerating at a rapid pace, opening the doors for TAFE libraries to dramatically change the way we deliver library products and services. The coming years will see TAFE libraries push quicker towards an omni-channel strategy - a mash up of physical and digital service experience for stud

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper discusses how technology offers a TAFE library a great opportunity to improve the way students access information and customer service. Over the years, TAFE libraries have embraced technology, however, it’s been incremental and a case of making small noticeable differences to the service. The primary driver is still brick-and-mortar service delivery. It’s the way we have done things for so long. We deliver service in a way that we believe, best offers students immediate gratification and quality delivery. Either the information is on the shelves or our staff will find it and get it to you without delay. So brick-and-mortar is still the primary channel for TAFE libraries.

Nevertheless, we have now reached the precipice of change. We are now in a technology charged world that is accelerating at a rapid pace, opening the doors for TAFE libraries to dramatically change the way we deliver library products and services. The coming years will see TAFE libraries push quicker towards an omni-channel strategy - a mash up of physical and digital service experience for students.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation reflects on the origins of national collaboration in Australia, considers the multifarious flow of data in and out of the Australian National Bibliographic Database and the impact that this high volume of data traffic has on national and international collaboration, and national collection building.

Mapping the movement of our data from its origins in local libraries in each state and territory through to the National Bibliographic Database, to Trove and beyond, demonstrates the value of national collaborative services in creating information capital. Active contribution to the Australian National Bibliography enables libraries to demonstrate their value in a competitive information environment, measure their impact, and expose their collections to a global audience.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper reflects on the origins of national collaboration in Australia, considers the multifarious flow of data in and out of the Australian National Bibliographic Database and the impact that this high volume of data traffic has on national and international collaboration, and national collection building.

Mapping the movement of our data from its origins in local libraries in each state and territory through to the National Bibliographic Database, to Trove and beyond, demonstrates the value of national collaborative services in creating information capital. Active contribution to the Australian National Bibliography enables libraries to demonstrate their value in a competitive information environment, measure their impact, and expose their collections to a global audience.

This document represents a statement of intent between INELI-Oceania, Australian Library and Information Association, Library and Information Association of New Zealand Aotearoa, National and State Libraries Australasia, National Library of Australia, National Library of New Zealand, State Library of Queensland, Public Libraries Victoria Network, Yarra Plenty Regional Libraries and Auckland Libraries.

The purpose of the MOU is to facilitate a mutually cooperative arrangement to support the implementation of INELI-Oceania leadership program designed to develop a network of leaders and innovators that contributes significantly to the future development of public libraries in the region.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This presentation looks at the extraordinary collections of National, State and Territory libraries across Australia and New Zealand which are being made available in unprecedented ways to commemorate the First World War. The broad appeal, accessibility and sheer volume of this material has resulted in a level of community engagement unimaginable ten years ago. The commemorations have presented an ideal opportunity for libraries to invest or experiment in new platforms to display collection content, gather community contributions, and extend their reach. Rather than presenting a showcase of WWI initiatives, this paper uses WWI programs as a lens through which to examine the shifting focus and priorities of NSLA libraries.

The ALIA Interlibrary Lending Advisory Committee carried out research to find out if interlibrary lending and document delivery would still be important in the ebook world. This report highlights the findings and the information generated will help inform the work of the Advisory Committee. It will be of great value in discussions with library vendors, publishers, authors, government and other stakeholders.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation covers a 10 point action plan which has been used to progress careers despite the demands of family situations. Many graduates share similar back-stories, and the goal is to offer effective advice on progressing your career in the library industry without risking your relationships, your sanity, or your credit rating.

There were six themes that emerged, specific to libraries in primary, secondary, K–12, government, Catholic and independent schools. 1. The most important job in the library and information sector. 2. Deepening the divide. 3. Easy and rewarding. 4. Digital skills. 5. Parent power. 6. Competing for attention.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation discusses how the State Library of Queensland developed a collaborative framework for Literacy in 2011. Libraries for Literacy: every day every way is a framework with four goals;advocate for greater understanding of the importance of reading to children, elevate the role of State Library and public libraries in providing literacy support, raise awareness of the State Library and public library value and capacity to address literacy issues, and build collaborative relationships across many sectors to extend the reach of literacy initiatives in communities.

The State Library is currently reviewing the framework with a cross industry stakeholder committee in place, a cross industry workshop held and a literacy forum presented to create further conversation and debate.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation will discuss some of the current transformations of library spaces into places of learning by doing and performing. It will consider some of the possible consequences on library spaces, competencies, and the way libraries create networks and partnerships.

The conference presentation addresses ‘making and doing in the library’ from a Dokk1 perspective: why is it relevant, what are the implications and drivers and how is it addressed in the construction and development of the new library?

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation discusses the cross institutional mentoring program implemented and completed by Monash University Library with six other Victorian academic libraries, CAVAL and State Library of Victoria facilitated by Linda Betts and Associates.

The cross institutional program was completed in November 2013 and a report on the outcomes and benefits of the program to the 2014 ALIA Conference will be important step in continuing to broaden the program, encourage further participation in the program, and to encourage others to set up a staff mentoring program.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper reveals how, through working with the mechanisms and tools outlined, in addition to learning from achievements and failures in the examples provided, can contribute to: capacity building, knowledge transfer and succession planning.

This paper also highlights the importance of negotiations around assigning / sharing / taking credit, adapting to change throughout a project and working with different levels of availability, capacity and commitment of other group members. These skills will really reflect Public Libraries Supporting Communities, as collaborations become more effective.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper describes The University of Queensland (UQ) Library’s journey towards systematically measuring and communicating its value to its parent body. Work began with the re-establishment of the Library Quality and Assessment Advisory Group (QuAAG) early in 2013.

QuAAG referenced business logic theory, including the Strategic Communication Loop of sensemaking, choosing, doing and revision. For sensemaking, QuAAG initiated a project that first audited and assessed the usefulness of statistics gathered by Library staff. It sorted these into essentials for informing internal management (on the volume and quality of activity), figures required for external reporting (e.g. to CAUL), and data demonstrating value delivered as a benefit to the receiver.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation discuuses the Tertiary Education Quality and Standards Agency (TEQSA) which is Australia's independent national regulator of the higher education sector.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper describes a project which was implemented as the result of students increasing expections that all the information they need for their assessment tasks can be found easily using commonly available search engines such as Google or Bing, and that library resources should be as easy to access as freely available sources such as Wikipedia. Convenience is a criterion which is used by students to decide if they will use a particular information source, so it is important for libraries to make their scholarly resources as easy to access as possible.

By providing a simple link from Wikipedia articles to library resources, this project has helped to place library resources within the research workflow of students, and satisfied their expectation of simple access to information resources. It has also allowed them to explore a greater diversity of published resources.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation explores how public library social media provides a trustworthy community forum. It can be used not only to inform audiences of library activities and services, but also provide libraries with tools to embed themselves further within their region and deepen their understanding of local needs. It can offer another place to harvest, disseminate and archive locally significant information and stories thus contributing to positive experiences and participation in community life.

Drawing from the use of social media in an emergency setting, this presentation explores how social media tools can help libraries support their communities whether in a crisis or not.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

the first part of this conference presentation focuses on the broader national education agenda and industry engagement. Across Australia and internationally, universities are collaborating with business and industry to ensure their graduates develop the knowledge, skills and qualities that are relevant to the workplace. In this context,

The second part focuses specifically on the University of South Australia’s industry partnership with the State Library of South Australia in delivering the the Library and Information Management and Archives and Records Management (LIM/ARM) Program. This partnership provides an opportunity for the students to learn from university lecturers as well as from active practitioners who are at the forefront of practical application.

National 2014 Conference paper.

This conference paper explores how public library social media provides a trustworthy community forum. It can be used not only to inform audiences of library activities and services, but also provide libraries with tools to embed themselves further within their region and deepen their understanding of local needs. It can offer another place to harvest, disseminate and archive locally significant information and stories thus contributing to positive experiences and participation in community life.

Drawing from the use of social media in an emergency setting, this paper explores how social media tools can help libraries support their communities whether in a crisis or not.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation examines an investigation of citation management practices of researchers in the Arts Faculty of a Victorian university using a questionnaire and open-ended interviewing.

Early findings indicate that there is little uniformity of practices or software use but rather a diverse range of personal approaches to managing citations. Reasons for using or not using software and the ways in which software is used are varied. Citation management practices appear to be influenced significantly by the type of work being done and/or the subject area and to be part of larger disciplinary practices and approaches to research. Not all researchers were entirely satisfied with their citation management systems but were reluctant to move from one system to another as it would be time-consuming. Additionally, many researchers were unaware of the full capability of citation management software.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation discusses a pilot program which was run between August 2012 and February 2013 by Open UniversitiesAustralia (OUA) and four public libraries in regional areas of NSW. These libraries were promoted to OUA students (all studying online) as places where they could access high speed internet, modern computers, journal databases, inter-library loans, as well as encouragement and support from library staff.

The feedback from students who attended was so positive that OUA decided to expand the program with the help of interested public libraries, creating the OUA Connect Library Program.  With the support of the State Libraries of NSW and Victoria, and the Queensland Public Libraries Association (QPLA) the program has been promoted within these three states at national forums.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation will benefit libraries seeking to communicate their educational value within their institutions through transformative approaches to information literacy. We evidence that libraries are significant contributors to the educational goals of the institution and have the ability to initiate and drive university-wide strategies that are both pedagogically distinctive and innovative. University-wide adoption of a library initiated educational intervention is rare in higher education.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper discusses a pilot program which was run between August 2012 and February 2013, by Open UniversitiesAustralia (OUA) and four public libraries in regional areas of NSW. These libraries were promoted to OUA students (all studying online) as places where they could access high speed internet, modern computers, journal databases, inter-library loans, as well as encouragement and support from library staff.

The feedback from students who attended was so positive that OUA decided to expand the program with the help of interested public libraries, creating the OUA Connect Library Program. With the support of the State Libraries of NSW and Victoria, and the Queensland Public Libraries Association (QPLA) the program has been promoted within these three states at national forums.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation reports on an evaluation study of spaces in the Social Sciences and Humanities (SSHL), Biological Sciences (BSL) and Walter Harrison Law (WHLL) Libraries of the University of Queensland (UQ). The study was part of an evaluation of the quality and patterns of use of spaces in UQ libraries, which aimed to propose recommendations for future improvements and decision-making.

This presentation is a study of areas of weakness in existing SSHL spaces, and impacts of the refurbishment of spaces at BSL and WHLL on students’ experiences. The findings evidence a link between students’ learning experiences and the quality of library spaces.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper reports on an evaluation study of spaces in the Social Sciences and Humanities (SSHL), Biological Sciences (BSL) and Walter Harrison Law (WHLL) Libraries of the University of Queensland (UQ). The study was part of an evaluation of the quality and patterns of use of spaces in UQ libraries, which aimed to propose recommendations for future improvements and decision-making.

This paper presents a study of areas of weakness in existing SSHL spaces, and impacts of the refurbishment of spaces at BSL and WHLL on students’ experiences. The findings evidence a link between students’ learning experiences and the quality of library spaces.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation draws upon a recent study (Bland, Hughes & Willis, 2013). After a brief literature review, it outlines the research design (qualitative case study, semi-structured interviews, and grounded theory analysis).

Findings of this study support successful (re)designing of public, academic and school libraries that respond to users’ changing information and learning needs. While library contexts vary, the same principles of stakeholder collaboration and community connection apply. The findings are of potential interest to teacher-librarians, school principals, education authorities, information professionals and library managers, to guide innovative user-centred library planning and resourcing.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation offers a quick overview of copyright law.

You thought all of Shakespeare’s in plays in 100mins was impressive, we’re doing the copyright act in 15.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference presentation reveals how, through working with the mechanisms and tools outlined, in addition to learning from achievements and failures in the examples provided, can contribute to: capacity building, knowledge transfer and succession planning.

This presentation also highlights the importance of negotiations around assigning / sharing / taking credit, adapting to change throughout a project and working with different levels of availability, capacity and commitment of other group members. These skills will really reflect Public Libraries Supporting Communities, as collaborations become more effective.

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

Not only will this conference presentation make theoretical connections between schools, libraries, technology and how integral teacher-librarians are to this process; but it will also make strong links between school and public libraries and the opportunities that exist for ongoing collaboration, with the primary aim of establishing consistent messaging about knowledge-sharing and positive use of digital technologies.

Educating school communities on cybersafety and digital literacy is now a very important part of the school’s remit in the digital era, and teacher-librarians are integral to this process – many of whom are drivers of digital innovation and collaboration within schools.