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The Australian Library and Information Association (ALIA) believes people engaged in library and information services are members of a profession committed to act with integrity, ethics, trust, expertise and the promotion of public good.

INCITE: The magazine for library and information professionals - Nov/Dec 2018 Volume 39 Issue 11/12

Contents: From the President -- From the CEO -- The fight to renew funding for NSW public libraries -- ALIA Board nominations are coming up again -- It's the second digital only edition of INCITE -- Another successful Australian Reading Hour -- ALIA Leadership & Innovation Forum roundup -- ALIA's new advocacy campaign, Truth, Integrity, Knowledge -- Letter to the editor -- 2018 ALIA Northern Territory Recognition Award winner -- News from your ALIA State and Territory Managers -- What is the library of things? -- Leading a bilingual storytime in Timor-Leste -- Creating an inclusive storytime event -- QUT Library starts lending IT equipment -- How chatbots can help streamline your library workflows -- Makerspaces beget creativity -- A fresh take on student practicum placements -- How library design can impact your library -- School libraries advocate together -- Passion and personal development creates a conference zine -- Grant opens door for personal development -- Law Library of Victoria expands to around-the-clock electronic access -- Librarians' Choice interview Markus Zusak -- 50 years of the National Library of Australia -- The E-lending Project examines the holdings of Australian libraries -- CAVAL's 40th birthday celebrations.

Asia-Pacific Library and Information Conference 2018, 30 July - 2 August 2018 Gold Coast: Roar Leap Dare

This conference paper discusses the marketing and promotion of digital collections through social media.

Digital cultural collections sites represent a large investment for cultural institutions but often marketing and promotion of these collections take a significant amount of time. While many institutions excel at marketing and promotion at face-to-face events, they may find it difficult to maintain the time and energy to keep promoting resources on social media. Social media is vital for cultural institutions that use web statistics to justify the expense of digital cultural collections. In this paper, the authors will discuss time-saving, practical social media approaches for promoting digital cultural collections sites, such as the Living Histories @ UON site, using a targeted approach which goes beyond traditional social media engagement. The authors will discuss their practical experiences raising awareness of the Living Histories site and enhancing community engagement by designing and executing a multi-pronged social media ‘campaign’.

The correlation between posting on social media and page hits will be demonstrated using quantitative analysis of statistical web data. Facebook, Twitter, Instagram and Pinterest will be some social media tools used. Some strategies utilized include: a Twitter bot, targeting content to specific user groups (i.e. a Facebook group), automated social media posting, participating in global social media events (i.e. Explore Your Archive week), blogging and asking affiliated users and groups to post content on their accounts.  The authors will report on which strategy and which social media platform was most successful in drawing users to the Living Histories site. Strategies that failed at engagement will also be discussed.

The Australian Library and Information Association (ALIA) requires members, both personal and institutional, to adhere to the highest standards of ethical practice and professional competence. All members are bound by the ALIA Constitution to act responsibly and to be accountable for their actions. The ALIA Code of Conduct establishes a common understanding of the responsibilities of members.

This document is superceded by "ALIA member code of conduct statement" (2020).

The Australian Library and Information Association (ALIA) and the Australian Public Library Alliance (APLA) welcome the opportunity to respond to the Regional Telecommunications Review 2018. ALIA and APLA recommend that consideration be given to a new funding stream to support libraries and enable them to provide digital programs and services, particularly in regional, rural and remote locations. Introducing a sustainable funding model would ensure equity of access to the benefits of new technologies for all Australians and help bridge the widening digital divide.

The Australian Library and Information Association (ALIA) welcomes the opportunity to respond to the National Arts and Disability Strategy discussion paper on behalf of our Members. It is good to see within the document the acknowledgement of libraries as community infrastructure promoting access to the arts for everyone. Public libraries across Australia are transforming their facilities, programs, services, technologies and staff skills to meet the challenges of our increasingly digital society, all the while ensuring that access is maintained and wherever possible improved, for people living with disability.

The Australian Library and Information Association (ALIA) submission in response to the Australian Human Rights Commission Human Rights and Technology Issues Paper highlights the roles libraries play in supporting equitable access to new technologies and in helping people learn the skills they need to benefit from the digital age.

The Competency Mapping work has produced a list of health-related courses, events and programs offered in 2018 that are relevant to health librarians and technicians in Australia. The courses are also mapped to HLA's eight competency areas.

ALIA Schools Professional Development Event, 25 August 2018 Glen Iris, Victoria: Advocacy Matters!?!

These notes accompany the keynote address which discussed the difference between marketing and selling, the benefits of advocacy and how to plan an advocacy campaign to promote a service or program in the school library.

ALIA Schools Professional Development Seminar, 17 March 2018 Glen Iris, Victoria: What does the 21st century school collection look like?

The seminar is for primary and secondary teacher librarians and others who are responsible for school library services. This presentation (PowerPoint slides) is from Westbourne Grammar School.

School library collections in the 21st century are often unique to meet the needs of individual school communities. A keynote presentation by Heather Bailie will explore the concepts underpinning the creation and development of a modern school library collection. This is followed by a panel of speakers who will share what their collection currently looks like and identify the reasons behind their decisions.

ALIA Schools Professional Development Seminar, 17 March 2018 Glen Iris, Victoria: What does the 21st century school collection look like?

The seminar is for primary and secondary teacher librarians and others who are responsible for school library services. This presentation (PowerPoint slides) is from Loyola College.

School library collections in the 21st century are often unique to meet the needs of individual school communities. A keynote presentation by Heather Bailie will explore the concepts underpinning the creation and development of a modern school library collection. This is followed by a panel of speakers who will share what their collection currently looks like and identify the reasons behind their decisions.

ALIA Schools Professional Development Seminar, 17 March 2018 Glen Iris, Victoria: What does the 21st century school collection look like?

The seminar is for primary and secondary teacher librarians and others who are responsible for school library services. This presentation (PowerPoint slides) is from Taylors Hill Primary School.

School library collections in the 21st century are often unique to meet the needs of individual school communities. A keynote presentation by Heather Bailie will explore the concepts underpinning the creation and development of a modern school library collection. This is followed by a panel of speakers who will share what their collection currently looks like and identify the reasons behind their decisions.

Article by Monika Szunejko AALIA (CP) from INCITE July/August 2018 Volume 39 Issue 7/8

This article discusses the Australian National University Chifley Library flood, the resilience of the library team and the positive outcomes of the disaster recovery initiative.

Contents: Membership -- Meetings -- Summary of main activities -- Brief comments about how this work has aligned with the ALIA Strategic Plan -- Forward plans -- Summary of the sector/topic.

Notice of meeting and agenda of the Australian Library and Information Association (ALIA) 30th Annual General Meeting held on 15 May 2018 at the ALIA House, Canberra.

The Australian Library and Information Association (ALIA) promotes the free flow of information and ideas through open access to recorded knowledge, information and creative works. This is a core value of the Association.

The Australian Library and Information Association (ALIA) recognises that new forms of work have developed in response to the need for increased labour market flexibility. ALIA believes an appropriate, legal and fair employment policy balances the need for flexibility with protection for employees.

ALIA notes the increasing incidence of nonstandard work in Australian library and information services. The Association acknowledges the use of part-time, casual and genuine non-employee work, to the extent that it increases flexibility for both management and employees. However, the Association does not support the increasing casualisation of employment which is evident in some sectors

HLA News: National News Bulletin of Health Libraries Australia - The national health group of the Australian Library and Information Association

Contents: In our sights: the scoping review -- Convenor's focus -- Resources for health librarians working with researchers and data -- Find yourself in a library: participate in Library and Information Week -- Getting creative with library outreach at Dementia Australia -- HLA PD Day keynote speaker announcement -- Member spotlight: Alice Anderson -- 2018 professional development opportunities.

ALIA Schools Professional Development Event, 25 August 2018 Glen Iris, Victoria: Advocacy Matters!?!

This presentation (PowerPoint slides) supports the session Model 1: Program budget.

ALIA Schools Professional Development Event, 25 August 2018 Glen Iris, Victoria: Advocacy Matters!?!

This presentation (PowerPoint slides) supports the session Model 2: Allocated budget.

This document identifies and describes the ALIA Health Libraries Australia (ALIA HLA) eight competency areas. Health librarians, from novice to expert, need a basic understanding of each competency area:

1. The health environment
2. Reference and research services
3. Resources
4. Leadership and management
5. Digital, ehealth and technology
6. Health literacy and teaching
7. Health research
8. Professionalism

Share it: Resource Sharing Futures Conference, 10-11 May 2018 Canberra

In collaboration with ALIA, Libraries Australia held Share it, a two-day resource sharing futures event. The aim of Share it was to discuss the current Australian resource sharing landscape and issues around the complex world of modern resource sharing. A further aim was to determine whether there is still a need for a national resource sharing service and, if so, to develop a resource sharing road map and action plan for Australia.

Day 1 of Share it was an open conference for practitioners and thinkers across the resource sharing spectrum. Local and international speakers set the scene and discussed the current Australian resource sharing landscape.

Day 2 was an invitation-only strategic workshop for leaders, thinkers and experts in the Australian resource sharing arena, and provided an opportunity to elevate their thinking around the future of resource sharing.

Asia-Pacific Library and Information Conference 2018, 30 July - 2 August 2018 Gold Coast: Roar Leap Dare

This conference poster presentation outlines the impact of emerging technologies on academic libraries.

Virtual Reality [VR], Augmented Reality [AR] 360° video technology, and more recently holography, stands to be one of the most disruptive suites of technologies affecting organisations, including the education and library sectors. While educators are investigating how these technologies may enrich learning experiences, libraries are developing digital literacy programmes to enable their communities to experience emerging technologies which are impacting upon the way we live our lives. Academic libraries are exploring ways to make the range VR, AR, 360° and holographic technologies more accessible to staff and students across the university, regardless of faculty affiliation or degree programme. This includes seeking out content for the platforms – content provision being the traditional responsibility of the university library. Where the technology, content and the user intersect is where unforeseen opportunities to innovate are occurring, and Libraries, such as QUT Library, are in the unique position of being able to bring those three elements into contact.

There are many challenges in this space, and an approach would be to scope and the solve the problems: problem-led innovation. Alternatively, there is opportunity-led innovation - a “let’s see where this goes” approach. It is a more transformative mind-set and one which necessarily challenges existing processes, attitudes, and structures. The catalyst for one opportunity-led experience at QUT Library was the purchase of a specific piece of high-end VR technology – the Oculus Rift. Centred on how the Rift was acquired and deployed, this paper will share both top-down and bottom-up perspectives of opportunity-led innovation.

Firstly, the perspective of a senior library manager whose goal is to challenge internal barriers to innovation; empower staff to become intrapreneurs; to create and influence an organisational culture within which creativity and experimentation may flourish; and where ideas can go from inspiration to implementation. This is a stage on a continuum of cultural change at QUT Library, one which will ensure library services and staffs are in a good position to adapt and reinvent in the face of constant flux.

Secondly, the perspective of a faculty librarian thriving in a climate where intuition and risktaking is rewarded, where open-ended experimentation is encouraged, and where – if the established processes and procedures are barriers – the ‘done thing’ can be challenged, rules can be bent or bypassed and the end point is allowed to be fuzzy. This openness also means there is space for the client to step into, to co-create solutions and services which meet “authentic demand”.

It may all burn down delightfully in the end, but this in itself is a valid outcome of risk-taking, and may even be the most valuable contribution to fostering a culture of innovation.

This guideline is intended to provide library and information professionals with guidance on negotiating third party digital licensing or agreements and the appropriate management and security practices in respect to library customers’ personal information.

Minutes of the Australian Library and Information Association (ALIA) 30th Annual General Meeting held on 15 May 2018 at ALIA House, Canberra.

Government library and information professionals connect politicians and government employees to the essential information they need to make decisions based on facts, not fiction. The Australian Library and Information Association (ALIA) calls for all state, territory and federal government departments to have equal access to quality information and resources, managed by qualified library and information professionals.

The Australian Library and Information Association (ALIA) supports freedom of access to public library and information services to enable all community members to participate and contribute to society, to actively contribute to social inclusion, and to enable people to contribute to the economic wellbing of their famiies and the nation.

This document highlights the diversity of public library services. They support literacy and reading for pleasure; lifelong learning; arts, culture and local heritage; cybersafety and digital inclusion. They promote the work of Australian writers and creators; provide safe spaces for meetings, study, work and relaxation; ensure that people have freedom of access to the information they need for personal development, health, wellbeing and active participation in our democratic society, and help people connect with egovernment.

Asia-Pacific Library and Information Conference 2018, 30 July - 2 August 2018 Gold Coast: Roar Leap Dare

This conference poster presentation outlines the experience of the National Institute of Education Library, Singapore (NIE Library) in the implementation of a virtual reality (VR) library tour.

Virtual reality (VR) provides a computer generated 3D environment that surrounds a user and responds to that individual’s actions in a natural way. Organisations are using VR solutions for training, space visualization and product evaluation as VR solutions have become increasingly accessible while offering a scalable, user friendly and an immersive experience for users.

Leveraging on the accessibility of such technology solutions, the NIE Library experimented with 360-degree digital camera and VR software tools to create a VR library tour experience for library users. While NIE Library has been providing an overview of the Library facilities and resources through the Library website, users may merely be getting snapshots of the Library through images and textual descriptions of Library facilities and resources. To excite library users in getting to know the library better, the NIE Library explored the use VR solutions with the objective of providing an immersive VR library tour experience for library users.

This poster presentation describes NIE Library experience in implementing a VR library tour, including the process of capturing 360-degree VR views of the library using 360-degree digital camera and the incorporation of media elements such as photos, annotations, textual descriptions and contextual floor plans using VR software tools. As part of the poster presentation, NIE Library will show case the VR library tour using tablets onsite and share observations, impacts, techniques, challenges, benefits, experiences and key learning points with other libraries who are considering employing VR solutions in their library.

Every special library is likely to experience the review process at some point, often triggered by changes in the parent organisation. It is important to remember that while a review is challenging, it is also an opportunity to reinforce messages about the role and value of the library and information service. The review process can result in the reduction of some library and information services, but others find themselves coming out of the process in an even stronger position. How you and your colleagues approach the review can significantly impact on the outcomes for your library and information service. This guidance, based on the experiences of other libraries, suggests ways to navigate the process.

The ALIA Interlibrary Lending Advisory Committee conducted a survey to gather information on current interlibrary loan and document delivery (ILL/DD) processes and practices in Australia. The aim of the survey was to take a snapshot of the ILL/DD environment in Australia in 2018, with a view to inform future directions.

This report outlines the findings of the survey, with some analysis and recommendations by the Committee. The information gathered will assist the Advisory Committee, and more broadly the Australian Library and Information Association (ALIA), in its quest to promote and improve the services provided by all kinds of library and information agencies.