Journey maps and customer hacks: redesigning services at the State Library Victoria |
State libraries, Information services, Online information services, Customer services, Library buildings |
Submission in response to the Australian Government Senate Inquiry into the future of Australia Post's service delivery, July 2020 |
Australia Post, Libraries and community, Library circulation and loans, Library materials, Public libraries |
Beyond time and space: using AI to solve client service challenges now and into the future [slides] |
Artificial intelligence, Information technology, Library users |
A daring challenge: how to reinvent a library service |
Libraries and hospital patients, Libraries and people with disabilities, Medical libraries |
Critical information literacy and non-traditional research methods: a case study of practice-led research and music students [slides] |
Information literacy, Research |
Kaya Curtin! |
Library design, Libraries and indigenous peoples |
Library trends: future horizons and a few realities [slides] |
Conferences, Library services, Library trends |
Early literacy in NSW public libraries: towards a context-sensitive framework for supporting literacy across NSW public libraries |
Early childhood development, Literacy, Public libraries |
Submission to Australian Universities Accord Discussion Paper |
Discussion paper; University degrees |
Digital fluency: a librarian's toolkit [slides] |
Career development, Digital and information literacy, Librarians, Professional development |
Reading engagement through reading comprehension [slides] |
Books and reading, Literacy, Reading comprehension, School libraries, Teacher-librarians |
Teacher librarians in 21st century schools [slides] |
Career development, School libraries, Teacher-librarians |
ALIA future of the library and information science profession: tertiary education libraries 2017 report update |
Academic libraries, Library administration, Library science |
School librarians using digital technologies |
Computer literacy, Conferences, Cyberbullying, School libraries, Teacher-librarians |
Bibliometric analysis of University of Newcastle systematic reviews [slides] |
Bibliometrics, Career development, Medical librarians, Medical libraries, Systematic review |
University library disasters: case studies |
Disaster response and recovery, Emergency management |
State Library Victoria Vision 2020 Redevelopment |
Library architecture, Library buildings, Public libraries |
National edeposit (NED): capturing and preserving the digital documentary history of Australia |
Electronic publications, Legal deposit of books etc. |
HLA News (Spring 2019) |
Medical librarians, Medical libraries, Newsletters |
Copyright and the Digital Economy: Submission by the Australian Digital Alliance and Australian Libraries Copyright Committee to the Australian Law Reform Commission, November 2012 |
Copyright, Electronic commerce, Fair use (copyright) |
A perfect fit! Tailoring IT teaching to your community [slides] |
Public libraries, Information technology, Libraries and community |
Bridging the gap: supporting clients with disabilities at State Library of Queensland |
Information technology, Libraries and people with disabilities, Library technicians |
VIZIE: collecting social media |
Aboriginal Australians, Conferences, Digital preservation, Social media |
An emerging framework for engagement, innovation and leadership |
Academic libraries, Change, Conferences, Corporate culture, Innovate, Leadership, Organizational change |
Innovative projects in digital special collections: bridging the gap between digitisation and knowledge creation |
Digital images, Digital libraries, Electronic information resources, Library technicians, Special libraries |