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These guidelines support the operations of special libraries, information services or corporate research units and their respective staff. They recognise the changing landscape for special libraries and the opportunities and challenges presented by digital content, delivery platforms and communications. They are designed to inform senior management about the role and value of special libraries, provide library managers with a benchmark, and guide staff in the delivery of programs and services.
 

 
Contents: About ALIA -- President's report -- Chief Executive Officer's report -- Director Corporate Services' report -- Director of Learning's report -- Director of Conferences and Events' report -- How we performed against the strategic plan -- Our membership -- Advocacy campaigns -- Government and stakeholder relations -- Special projects -- Conferences and events -- ALIA in the regions -- Education, professional development and training -- Awards -- Communications -- Financial statements.

This document list nine questions for political parties regarding the 2013 Library and Information Agenda – four themes and 10 items which we believe are essential for promoting literacy, enabling citizens to be well informed, supporting socially inclusive communities and contributing to the success of Australia as a knowledgebased economy. 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This paper (abstract) accompanied the keynote address which explored how library technicians and other staff have led and survived transformations and ensured that the library services that are of enduring value are preserved. It provides an overview of the changing pattern of skills and capabilities required, and some strategies that can be used, to meet the challenges of this ever changing world.
 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This paper (abstract) accompanied the keynote address at the conference on the changing role of libraries in knowledge management.
 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This conference paper discusses identifying transferable skills for resumes and selection criteria.
 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This paper (abstract) outlines the adoption of flipped learning techniques as an approach to professional development.

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This conference paper discusses how the University of Sydney Library, in its traditional model, was no longer meeting all the needs and expectations of students. As libraries everywhere are adapting their public face to providing more inclusive, collaborative services, the University Library looked for new ways to engage with and support its community. 

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge