Ongoing financial, administrative, and technological changes present significant challenges and opportunities for government libraries in delivering services to their clients. Determining how government library and information services might best confront these challenges and take advantage of new opportunities is crucial for the future of the sector. The Australian Government Libraries Information Network (AGLIN) has commissioned a review of service delivery models in Commonwealth Government libraries. The goals of the Commonwealth Government Agency Libraries Review (CGALR) are to evaluate the libraries’ current service delivery models and to develop an options paper outlining some future models which might better serve needs of clients across government.
This literature review considers a range of current perspectives on library and information services,focusing on the specific issues and challenges facing contemporary government libraries and librarians. The review incorporates four key areas:
- Directions in government administration
- National and international trends in government library services
- Developments in contemporary special libraries
- Skills and competencies required by special librarians