ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger
This conference presentation describes the work of the Australian Drug Foundation (ADF) which has historically provided an information service, including a traditional library service, to internal and external clients, but shifting environmental factors within the library and broader information provision fields stimulated the service to look beyond its traditional functions to define its place within a new paradigm.
This case study demonstrates the way the Australian Drug Foundation library changed its model of service and redefined itself within a broader information unit, diversified operations and promoting increased collaboration between library staff, internal clients and external stakeholders.
Download opening_the_doors.pdf (1.45 MB)