Customer services

ALIA Library

ALIA information online 2017 wrap up: top five programs [slides]

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: data information knowledge
Lunchtime Talk: Information Online wrap-up, April 2017
This presentation (PowerPoint slides) provides overview of conference sessions relating to teamwork, workplace diversity, client-focused service environments and user/staff experience design. 

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