Asia-Pacific Library and Information Conference 2018, 30 July - 2 August 2018 Gold Coast: Roar Leap Dare
This conference presentation (PowerPoint slides) supports the talk which presented the findings of a two-phase qualitative study that explored how non-library user immigrants engage with information and how public libraries can enrich it. The two phases involved 1) an investigation into the everyday life of nonlibrary/underserved user immigrants to examine how they engage with information; 2) development of an action plan that public libraries can put in place to enhance immigrants’ information experience. The study was conducted in the City of Logan, Queensland. The first phase included fifteen semi-structured in-depth interviews with non-library user/underserved immigrants from humanitarian refugee/asylum seeker backgrounds.