New ways of seeing: understanding individuals on their terms [slides]

ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
 
This presentation (PowerPoint slides) supports the workshop which provided an overview of ethnographic techniques, such as observation, mapping, diaries, and usability testing. 
 
Ethnographic data collection and analysis techniques allow librarians and information professionals to answer the more difficult questions of how and why individuals behave in different environments and how and why they choose specific technologies and resources to help them navigate their personal, professional, and academic lives.