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ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
Abstract
 
Visions of technological utopia often portray an increasingly ‘seamless’ world, where technology integrates experience across space and time. Edges are blurred as we move easily between devices and contexts, between the digital and the physical.
 
But Mark Weiser, one of the pioneers of ubiquitous computing, questioned the idea of seamlessness, arguing instead for ‘beautiful seams’ — exposed edges that encouraged questions and the exploration of connections and meanings.
 
With discovery services and software vendors still promoting ‘seamless discovery’ as one of their major selling points, it seems the value of seams and edges requires further discussion. As we imagine the future of a service such as Trove, how do we balance the benefits of consistency, coordination and centralisation against the reality of a fragmented, unequal, and fundamentally broken world.
 
This paper will examine the rhetoric of ‘seamlessness’ in the world of discovery services, focusing in particular on the possibilities and problems facing Trove. By analysing both the literature around discovery, and the data about user behaviours currently available through Trove, I intend to expose the edges of meaning-making and explore the role of technology in both inhibiting and enriching experience.
 
How does our dream of comprehensiveness mask the biases in our collections? How do new tools for visualisation reinforce the invisibility of the missing and excluded? How do the assumptions of ‘access’ direct attention away from practical barriers to participation?
 
How does the very idea of systems and services, of complex and powerful ‘machines’ ready to do our bidding, discourage us from seeing the many, fragile acts of collaboration, connection, interpretation, and repair that hold these systems together?
 
Trove is an aggregator and a community; a collection of metadata and a platform for engagement. But as we imagine its future, how do avoid the rhetoric of technological power, and expose its seams and edges to scrutiny.

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of special library employees.
 

This submission from the Australian Library and Information Association (ALIA) discusses the essential services Australia Post provides to libraries and the communities they serve. 

The Australian Library and Information Association (ALIA) submission in response to enhancing online safety for children and older Australians. The submission recommends further integration of community focused programs into the Office of the eSafety Commissioner's portfolio.

This submission from the Australian Library and Information Association (ALIA) outlines the need for support for libraries in the research process, digitisation funding and support to ensure access to Australian content for all types of researchers.

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
Abstract:
 
Social media statistics are a fluid area. We explore the strategy of measuring social media, with specific case studies. What are the statistics which count? Are all ‘likes’ equal? Data will be from the State Library of NSW Public Library Services use of social media and the NSW Readers’ Advisory Working Group’s Twitter-based reading group.
 
The State Library has a few public library related social media channels, with a well-defined audience of NSW public libraries. We encourage the use of #nswpubliclibraries. The Twitter reading group focuses on a different theme each month and people tweet about what they are reading, watching or playing using the relevant hashtags (#rwpchat and the hashtag for that month’s theme). Data from both of these streams are captured and evaluated and used in planning.
 
Efforts to evaluate the effectiveness and the reach of these online conversations are not straightforward. One of the main barriers to measuring a Twitter-based initiative is that the tools, which are readily available to assist with the analysis of a particular set of activities change. The tools adopted for this initiative quantify hashtag use differently. There are variations in the number of Tweets recorded as contributing to a particular discussion. This workshop explores the reliability of such tools (including Archivist, TAGS explorer and Eventifier). The analysis of hashtags is vital to record both current performance, and continued growth, of the reading group. There will also be exploration of the effectiveness of the Twitter reading group’s blog and the posts that support each month’s theme (views, comments and sharing of posts) and the associated Pinterest account which has been established to support the various reading themes (analytics and benefits of collaborative pinning). Some of these tools are being used by Public Library Services, and the different results will be explored.
 
Although social media has been around for several years, there are still questions about how the data is analysed, as demonstrated in the recent academic work Twitter and society edited by Karen Weller. The different analytics tools present different results and allow the data to be seen and accessed in diverse ways.
 
The paper will have practitioner focused discussion of social media analytics. The authors will explore some of the possible meanings and look at what indicative conclusions can be drawn. We will be showing how the data from two different kinds of accounts may be interpreted, any influences on planning, and how not all likes and follows are equal. We will discuss the importance of evaluation of social media use, and how we need to be at the edge of thinking and planning to be effective in how we use and evaluation social media within libraries.

ALIA 2016 National Conference, 29 August-2 September 2016, Adelaide: Engage, Create, Lead
 
This conference presentation (PowerPoint slides) outlines the impact of qualified teacher librarians in relation to student reading, digital literacy, critical thinking and research. 

Given planning time and support, public libraries can be a major asset to government departments promoting cybersafety initiatives and adopting a stronger digital presence. 

While government departments and agencies can drive their own delivery of egovernment, take up by the public is something which has to be encouraged and assisted. Public libraries are well positioned to assist with this transition, given the additional resources needed to do so (primarily staff time and skills). 

The national network of university librarians and their interactions with colleagues in research, government, law, health and corporate libraries provides an opportunity to support data access, information sharing and collaboration across all sectors.

This degree of connection between library and information professionals enhances their already valued contribution to the research agenda in universities. 

In support of the Australian book industry, the Australian Library and Information Association welcomes the extension of GST to ebooks and related digital products for consumers. However, we would have concerns if any future amendment were to propose an extension to businesses.

The Australian Library and Information Association (ALIA) supports freedom of access to public library and information services to enable all community members to participate and contribute to society, to actively contribute to social inclusion, and to enable people to contribute to the economic wellbing of their famiies and the nation.
 
This document highlights the diversity of public library services. They support literacy and reading for pleasure; lifelong learning; arts, culture and local heritage; cybersafety and digital inclusion. They promote the work of Australian writers and creators; provide safe spaces for meetings, study, work and relaxation; ensure that people have freedom of access to the information they need for personal development, health, wellbeing and active participation in our democratic society, and help people connect with egovernment.

This brief statement highlights the role of libraries and library professionals in contributing to an informed society.

Libraries and information services have a fundamental concern in the preservation of information contained in the published and documentary record in order to ensure enduring access. The Australian Library and Information Association (ALIA) is committed to the preservation of the published and documentary record in all formats, and to providing enduring access to information.
 
Its commitment is implemented by fostering and supporting collaboration among libraries and information services to ensure the preservation of, and access to, these records. ALIA supports new applications of technology following extensive testing which offer opportunities and tools for meeting the preservation obligation.