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ALIA Library

TAFE libraries at a glance

In recent times, the Australian Library and Information Association (ALIA) has relied on the NSW Crown Employees Award as the starting point for our salary scales, but we were concerned that these pay levels may not be reflective of the reality of the workplace. To test this, we embarked on a survey of people working in the sector. As a result, we have been able to produce the "ALIA LIS pay and employment snapshot 2020", which provides an understanding of real world pay and terms of employment across Australia at the end of 2019 and beginning of 2020.
 
This document provides an overview of the pay, terms of employment, age, job satisfaction and career intentions of TAFE library employees.
 

The need for interlibrary lending in an ebook environment

The ALIA Interlibrary Lending Advisory Committee carried out research to find out if interlibrary lending and document delivery would still be important in the ebook world. This report highlights the findings and the information generated will help inform the work of the Advisory Committee. It will be of great value in discussions with library vendors, publishers, authors, government and other stakeholders.

The school library workforce in Australia

ALIA 2016 National Conference, 29 August-2 September 2016 Adelaide: Engage, Create, Lead
 
This conference presentation (PowerPoint slides) accompanies the paper which engages with the issue, raised by Lonsdale in 2003, of a lack of data regarding national staffing trends in Australian school libraries. The authors review the literature available, including general census data from the Australian Bureau of Statistics, library sector-specific information, and data from the education sector (including school libraries). Particular focus is given to the Staff in Australian Schools survey, as well as its limitations. 
 
The authors discuss three main findings from their research: 1) declining numbers of teachers in primary school libraries, 2) a growing inequity between numbers of staff in low-SES and high-SES school libraries, and 3) the prevalence of teachers with little or no tertiary qualifications in library studies working in school libraries. The authors also examine residual gaps in the data and provide the following recommendations: work to collect and share data across relevant sectors; partner with the library industry to commission and fund broader kinds of research; and connect research to national and local priorities such as those related to school students' performance. 

The community returns generated by Australian 'special' libraries

A consortium of library associations including the Australian Government Libraries Information Network (AGLIN), Australian Law Librarians’ Association (ALLA), Australian Library and Information Association (ALIA), Health Libraries Australia (HLA) and Health Libraries Inc (HLI) has worked with SGS Economics & Planning Pty Ltd (SGS) in the prepartion of this report. This research seeks to contrast the costs and benefits associated with the operation of special libraries (including  government, health, law and corporate libraries) across Australia; the aim of this research being to demonstrate the net benefits these libraries confer.
 

Towards culturally safe libraries

Article by Lesley Acres, CSLP Project Officer and Program Officer, Indigenous Services, State Library of Queensland and Aimee Said, NSLA Program Coordinator, National and State Libraries Australia from INCITE September/October 2020 Volume 41 Issue 9/10 - Professional Growth.
 
This article discusses the Culturally Safe Libraries Program (CSLP), a collaborative effort by national, state and territory libraries to provide a culturally safe environment for Aboriginal and Torres Strait Island clients and colleagues.

Taking off the edges: Implementing a streamlined client identity management experience at State Library of Queensland

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
This conference paper details how SLQ has endeavoured to make registration and account management easier for clients and staff. Our new membership model, launched late January 2015, has challenged us to remove barriers by implementing a user-centric approach. This involved simplifying services offers across the whole library, iteratively designing a seamless and unmediated membership package. The final product makes registration, access and engagement with our systems and services easier, more convenient and personalised for our members.

The changing role of the publisher in the 21st century

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
This conference paper discusses the role of the publisher, which has radically changed in recent years, accelerated by the speed of the delivery of content via the internet and the changing user behavior across a wide spectrum of disciplines. This paper will examine the circumstances in which the functions of the publisher of scholarly information have changed and the implications for the publisher of the future. The author will also analyze a number of recent market surveys on the key aspects of the changing landscape of scholarly publishing, including end-user study, higher education textbook market, industry and market trends.

The great research data scavenger hunt

ALIA National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead
 
This conference presentation (PowerPoint slides) supports the paper which details the 'scavenger hunt' designed by the Research Services Coordinator at Curtin University to engage library staff in developing research data management skills. The paper explores the background and methods of the scavenger hunt as well as presenting the lessons learned from an amibitious project that did not proceed quite according to plan. The experience it offers is valuable for librarians looking to undertake work in the emerging area of research data management.

The tipping point: How granular statistics can make a big difference in understanding and demonstrating value

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
Abstract:
 
Purpose 
 
The purpose of this paper is to introduce an original, quantitative approach to examining the use of library electronic resources by demographic (or 'market segment'). In turn it provides an innovative way to demonstrate and explore the value of libraries and importantly, electronic collections.
 
Methodology 
 
The University of Wollongong's Performance Indicator Unit (PIU), in partnership with the University of Wollongong Library (UWL), has built a data warehouse - the 'Marketing Cube' that links real time usage of electronic resources (eresources) at a title level, to student demographic data.
 
Findings 
 
The Marketing Cube design provides a robust analytics framework for examining pictures of use of eresources by student demographic. For views explored, the cube reveals rich data for demographical context against number of student logins and engagement with resources in hours. Findings give rise to further questions or hypotheses, requiring further interrogation of the cube or triangulation with other available quantitative data or qualitative inquiry with faculty.
 
Practical Implications
 
An ongoing commitment to continuous improvement at a university and library executive level is critical. UWL is fortunate to have secured the support of the enterprise Performance Indicator Unit (PIU), for this second UWL performance measurement project. The Marketing Cube also exploits tested system design created for UWL's 'Value Cube' (Jantti & Cox, 2012). Considerable time has been invested anew to select priority resources and to configure them within the cube. Significant time was also spent on user acceptance testing by both the Library and PIU.
 
Originality/Value 
 
Existing research and literature has more often achieved to demonstrate the value of library collections on a qualitative basis. In contrast, the Marketing Cube offers a quantitative perspective and is focussed solely on student use of resources - the library's broadest client base. Real time use capture and weekly reporting provides UWL with a granular picture of who is using a resource and when; on demand. This contextual insight has strategic value to acquisition and renewal decisions; but most innovatively, such analytics data can inform marketing strategy and provide a method to pre and post-test impact of promotional activity.

Trove and the world: Cultural collections in a global environment

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
Abstract:
 
Introduction:
 
Trove is an embedded part of the Australian information and culture landscapes. Described as indispensable, transformative and revolutionary, Trove has moved from experimental project to ongoing service with a rapidly growing content and user base. Independent and National Library of Australia research is yielding new insights into Trove’s role in generating new knowledge, fostering social inclusion, and in developing communities of interest.
 
However, our understanding of how Trove fits into the international cultural collections discovery service landscape is less developed. While Trove has undoubtedly led this field, it is by no means alone. In the last six years, comparable national or trans-national services have emerged including Europeana, DigitalNZ, and the Digital Public Library of America.
 
Methods:
 
None of these services are exact analogues of Trove, and this paper will draw out the similarities, differences and overlaps across a number of domains: mission; content; service; user engagement; governance; and supporting business models.
 
Based on the knowledge developed over five years of developing and maintaining Trove, a literature search and interviews with the leaders of Trove’s ‘sibling’ services, this paper will critically examine the service’s different partnership and business models, and consider the ways in which those individual differences reflect divergent policy and social contexts.
 
Results:
 
The paper will extend beyond this analysis to ask what social, economic and policy contexts – what community values – influenced the scope, shape and flavor of each of these services. What national and trans-national identities are being invoked or modified through these services?
 
What government, community or private mandates generated and facilitated their development? What conditions favoured or hindered development or may do so in the future?
 
Conclusions:
 
What are the likely future impacts of the business models underlying each service, with their varying levels of public and private funding? What do these similarities and differences mean in terms of shared directions for work across the portals? Will there be further convergence of purpose and approach? Is it possible that global topics of interest, such as climate change and the movement of peoples across the globe will stimulate cross-portal work?
 
Relevance:
 
This paper addresses a ‘big discovery issue’, by exploring the ways in which the framing of discovery ‘problems’ and ‘solutions’ is heavily influenced by local social, policy, political, cultural and professional factors. Discovery services are like any other cultural assemblage – inevitably shaped by the environments in which they arise. Understanding these differences is essential as the profession moves beyond national to transnational data sharing relationships.

The library and information agenda 2016

This document summarises how people who work in the library and information field want the government to engage with library and information services to enable Australians to be well-informed, literate and ready for future economic and technological challenges.
 
POLICY
 
1. A national framework for digital access to cultural collections
2. Improved access to data and scholarly information through the development and trial of open access models for government-funded research
3. Halt to government library closures and greater recognition of the role of library and information professionals in evidence-based decision-making
4. Greater recognition of the important part libraries can play in literacy and learning 
5. Quality library services for tertiary students enrolled in universities, TAFEs and private RTOs
6. Qualified library staff employed in every school library
 
LEGISLATION
 
7. Copyright law reform and the introduction of fair use
 
FUNDING
 
8. Further investment in digitisation and the Trove platform
9. Resourcing for public libraries to assist citizens through government’s digital transformation
10. Funding for library buildings as a vital element of Australia’s knowledge infrastructure.
 

The unique role and value of information professionals in special libraries

This report, produced by Dr Katherine Howard and commissioned by the Australian Library and Information Association (ALIA), is based on desk research carried out over the period of November 2016 to February 2017. It followed on from the Special Libraries Summit, held on 2 September, in Adelaide, alongside the ALIA National Conference.
 
The report is structured as follows: a recap on what we already know that special librarians do now, through literature reviews, projects and commissioned research, and how this role may be extended. Secondly, the report identifies competitors in the marketplace in terms of both job classifications and information providers, with areas of overlap between them and the librarian role highlighted. This in turn identifies the unique selling points (USPs) of the librarian in the Special Library domain.

The library and information agenda 2013

This document summarises how people who work in the library and information field want the new Australian Government to engage with library and information services during its term of office. In the run up to the federal election, we will be lobbying for The Library and Information Agenda – four themes and 10 items which we believe are essential for promoting literacy, enabling citizens to be well informed, supporting socially inclusive communities and contributing to the success of Australia as a knowledgebased economy. 

Turning dead space into "ThinkSpace"

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
Abstract:
 
Introduction and Context:
 
The University of Sydney Library launched the inaugural ThinkSpace in early 2016. By attending this presentation you will be taken on a journey from dead space to ThinkSpace, outlining the strategic thinking, challenges and successes in prototyping this new concept.
 
The Challenge:
 
The University of Sydney Library inherited an area above one of our main libraries that came with issues such as size and the location. We have been able to turn these challenges into an opportunity to maximise the utilisation of the space so that it aligns with the strategic objectives of both the Library and University in helping to future proof the Library in a fun and exciting way.
 
The Solution:
 
In line with current thinking on future academic library trends we knew that makerspaces were on the short term horizon as an emerging trend (Johnson, Adams Becker, Estrada, & Freeman, 2015). After reviewing existing makerspaces in public libraries we decided to establish a slightly different model that provided more opportunity to experiment and collaborate with the ultimate goal of driving innovation.
 
The library had also spent some time rethinking our strategy in order to better position ourselves to contribute to University-wide institutional goals (University of Sydney, 2016) and to our profession as a whole. Two of the main pillars of the Library’s strategic plan are to “Provide a thinkspace” and “Facilitate collaboration & creation” (University of Sydney Library, 2016). We decided to create a hybrid makerspace that combined these two objectives and “ThinkSpace” was born.
 
The Concept: ThinkSpace;
 
1. Introduces people to new and existing technologies and ideas they may not have experimented with before in order to support innovation,
2. Facilitates collaborative opportunities between disciplines,
3. Acts as a showcase for experimental design.
 
The space has a 3D printer, 3D scanner, high end Mac computers equipped with Adobe Design Suite and drawing pads, a BB8 programmable droid, Google cardboard VR viewer and a Carvey tabletop 3D carving machine. In development is a small one button recording studio.
 
Results:
 
ThinkSpace is a new and growing initiative aimed at inspiring and encouraging creativity. The space is still growing but already we have garnered the interest of many students, student clubs and academics alike. Students are excited about the space and using play and experimentation as a way to learn and share knowledge.
 
We’ll share insights from attendance at workshops as well as some of the fabulous things we’ve created along the way.
 
The Library has taken an unloved, underutilised space and turned it into a vibrant ThinkSpace to help future-proof the library in a fun, creative and collaborative way, so come along and be inspired!

The role of place making in the creation of great public libraries

Australian Library Design Awards and Conference, 19 June 2017 Melbourne
 
This conference presentation (PowerPoint slides) discusses how Casey Cardinia Libraries in Victoria approached the creation of a 21st Century library space.
 
The Australian Library Design Awards have been created to showcase the best in contemporary library interiors and exteriors in Australia, and to celebrate the investment in libraries made by our nation's institutions, corporations, local, state and territory governments. They have been developed in the context of other competitions internationally, including the American Institute of Architects/American Library Association Library Building Awards and the Danish Agency for Culture Model Programme for Public Libraries Public Library of the Year Award. The entries, shortlisted and winning designs provide case studies in excellent library design for the 21st Century. 
 
The awards are organised by the Australian Library and Information Association in partnership with the Australian Public Library Alliance and Council of Australian University Librarians. The organising committee includes senior library leaders from Queensland, New South Wales and Victoria, acting on behalf of colleagues nationally. More than 30 libraries were entered for the inaugural Australian Library Design Awards 2017. Public, school, academic and special libraries all featured in the entries, and there was a special award for the library voted for by ALIA Members.

Twila Ann Janssen Herr Research Award

The Twila Ann Janssen Herr Award is a biennial award of up to $5000 that aims to provide an early career LIS practitioner with the opportunity to research or undertake a project in the area of library and information services for people with a disability.
The document outlines frequently asked questions regarding the terms of the Twila Ann Janssen Herr Award.

The links effect: the laws of attraction, linked data, and the national union catalogues of France and Britain

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference paper outlines the key findings in relation to the differences and similarities of the French and British cases and their implications for an Australian process of linked data conversion, and suggests a best practice for implementing a linked data bibliographical release.
 
Abstract: Collection data locked in library catalogues can be released into the semantic web by transforming it into linked data thereby making it discoverable by anyone, anywhere. National bibliographies, comprising millions of bibliographic records and typically built over decades, contain a prime dataset ripe for transformation and exposure on the web. However, releasing a national union catalogue as linked data opens up a range of policy, procedure, organisational, infrastructure, training, financial, ownership and capacity questions that need to be addressed in order to create a sustainable data future for the national collection.
 
The British and French national libraries released their bibliographies as linked data in 2011, and their experiences provide valuable lessons for libraries considering adopting linked data for national collections. This paper will adopt a comparative approach in identifying the strategic and organisational drivers, enablers, and inhibitors to be considered in transforming a national bibliography into linked data. The study utilised a case analysis framework, with site visits, semi-structured interviews, informal discussions and document analysis employed in identifying and examining the key concepts and challenges involved in converting traditional national bibliographies into linked data platforms.  A comparative analysis of the French and British experiences was undertaken, with specific consideration given to the financial and organisational aspects of the process, in addition to policy and sustainability.

 

The little book of public libraries

The Little Book of Public Libraries is for people who love libraries and want to share their passion with others.If you are already a library champion, this book will give you key messages that you can pass on to friends and colleagues. If not it will open your eyes to the valuable contribution libraries make to families, communities, society, and the economy as a whole.

The library and information agenda 2015

This document summarises how people who work in the library and information field want Australian Governments to engage with library and information services during their term of office. Throughout the political process, the Australian Library and Information Association (ALIA) will be lobbying for The Library and Information Agenda – four themes and 10 items which we believe are essential for promoting literacy, enabling citizens to be well-informed, supporting socially inclusive communities and contributing to the success of Australia as a knowledge-based economy.

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