Survey

Community technology: giving public library users access to specialist hardware and software

ALIA National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

This conference paper outlines the reasons behind the creation of a particular strategy and the means by which the relevant technology was chosen, funded, purchased and implemented.  This will include the administration of an online survey, which sought both staff and library users input.

ALIA Internet access in public libraries survey 2013

Internet access in public libraries has become a core offering, providing equity of access for people without the benefit of a PC at home, and the demand from library users has been on a consistently upward trend for more than a decade.

The responses to the 2013 survey, in common with those of 2011, suggested that libraries will continue to face a tough juggling act to deliver what library users want and need, within the limitations of their current budgets and within the capacity of their existing staff.

ALIA Internet access in public libraries survey 2011

Internet access in public libraries has become a core offering, providing equity of access for people without the benefit of a PC at home, and the demand from library users has been on a consistently upward trend for more than a decade.

The responses to the 2011 survey suggested that, while library managers were doing their best to meet this demand within the limits of their resources, these resources were becoming over-stretched and there were concerns about their ability to maintain service levels in the future

Internet access in public libraries survey 2008

The Internet access in public libraries survey 2008, conducted by the Australian Library and Information Association (ALIA), analyses responses from public libraries in all states and territories across Australia. Over 200 public libraries responded to the survey. The library services which participated in the survey represent 6,920,476 registered users and have over 147,000 people accessing internet services in their libraries each week.

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