Beyond a quality service: strengthening the social fabric. Standards and guidelines for Australian public libraries 2nd ed.

Creator
Quinn, Sherrey; McCallum, Ian
Description

This document is an evidence-based guide for the development of public library services in Australia. It uses the National and State Libraries Australasia (NSLA) annual collation of state and territory statistics as its evidence base, and builds on the earlier work on standards and guidelines carried out by the State Libraries of New South Wales and Queensland.

Standards are quality levels – goals for attainment – and they are presented at baseline and enhanced service delivery levels. Guidelines document best practice and are intended as operational suggestions for improving library performance.

Publisher
Deakin, ACT : Australian Library and Information Association
Date
2012
Type
Format
Language
en
Coverage
Australia
Rights
Copyright